Steven Everett Email & Phone Number

St Paul, Minnesota, United States

Accomplished Director of Property Management with thirty years of extensive experience in managing residential and commercial properties across multiple locations. Expertise in increasing profitability through effective marketing strategies, cost management, and resident engagement. Strong leadership abilities with a history of building high-performing teams and enhancing operational efficiency. Proficient in negotiating contracts, overseeing maintenance and renovations, and ensuring compliance with regulations. Passionate about creating positive living environments and cultivating strong community relationships while achieving corporate goals.

Greater Minneapolis-St. Paul Area

Sold Company in 2022. Created and launched company to provide renters, owners and managers a better way to setup and confirm utility billing transfers. Oversaw all aspects of marketing strategy, operations and sales. Growth of company was 2x year over year both from active properties (30,000+ units) and revenue. Company was bought out in December 2021 by competitor due to company growth into the market.

Greater Minneapolis-St. Paul Area

Oversaw portfolio of properties and staff both in downtown Minneapolis, Eagan and Shakopee. Provide support for Property Management and Service MDU Companies with operations, facilities management, marketing, staffing and long term strategic planning. Specialized in ROI and NOI maximization for refinancing or sale of property. Oversee all operations of apartment communities including staff, building facilities, marketing, sales, customer service, budgeting, vendor management, contract management and accounting. Perform asset and management reviews for improved performance and increased NOI of management companies.

Greater Minneapolis-St. Paul Area

Responsible for identifying new local and national prospects through network, farming, trade-shows, associations, and other sources for an eight state region. Gather/share/speak on micro/macro market intelligence. Represent at industry events and client trade shows to educate on current conditions and provide leasing solutions specific to their needs. Contact prospects and clients to uncover new opportunities on a regular basis. Provide new contract acquisitions for all products. Meet face to face with clients to manage and grow business relationships. Grew current market from 5% to 40% listing client penetration in 12-months.

Greater Minneapolis-St. Paul Area

Work directly with ownership to develop short and long term strategic planning. Design system operations to enhance property and corporate performance. Manage all marketing and messaging that includes company branding, web development and placement, lead generation, property marketing and sales training. Recruit all key management positions. Direct annual budgets and review with Regional Manager’s on a quarterly basis. Provide financial analysis to ownership on property and portfolio performance. Increased company profile both to our key customers and within the industry. Developed new processes for training, operations, revenue management and financial budgeting that have improved efficiencies and increased annual NOI.

Greater Minneapolis-St. Paul Area

Oversaw all property management operations including revamping daily operations at site and corporate level. Directed major property renovations through development of plan, vendor selection and implementation management. Managed capital improvements to all properties. Oversaw all management and maintenance staffing. Improved portfolio occupancy in less than one year from 61% to 96%. Increased annual portfolio income by $3.5 million through occupancy and revenue management. Provided management stability to recruit top site level talent. Reduced operational expenses through contract negotiations and operational efficiencies.

Greater Minneapolis-St. Paul Area

Developed and implemented sales strategy and product pricing. Created company brand and image. Developed systems for call and lead management. Worked directly with current and future customers to produce a marketing plan that maximizes call center. Quadrupled active property portfolio while incrementally increasing accounts receivable. Received MADACS Award for best new product for 2007

Greater Minneapolis-St. Paul Area

Managed four state territory with over 800 customers. Developed sales projections and created national presentations. Provided training for Property Management companies on leasing sales technics. Oversaw inside sales team based in California. Increased billables from $400,000 to $850,000 annually. Received President’s Award for top sales

Greater Minneapolis-St. Paul Area

Envisioned, created, implemented and managed the national call center for leasing apartments. Determined benchmarks, training and protocols for leasing center, achieved increased revenue through incremental rentals on a year over year basis. Prior to managing the call center, I served as a corporate roving manager for troubled properties. During my tenure I would review, recommend and implement changes to the property to bring it to proper performance standards. Received 2 special recognition awards for outstanding achievement and performance.

Greater Minneapolis-St. Paul Area

Oversaw operations of 2.5 million square feet of commercial space including office, industrial, warehouse along with land management. Maintained Real Estate License.

Property Manager for community in St. Louis Park. Oversaw operations, leasing and maintenance. Plan and implemented capital projects for property including apartment renovations, creation of pool house and landscaping updating.