Steven Gallardo Email & Phone Number

- Manage daily schedules and coverage for the inside sales team and implement established sales practices and procedures- Maximize local efficiencies, improve communication through collaboration with Sales Operations, and ensure smooth distribution and timely responses to all inbound sales inquiries- Provide sales support to the team for all transactional and package equipment sales and curate opportunities to present to management to close sales- Collaborate with Solution Sales, Business Development, and Integration Sales teams to achieve sales targets and objectives and help identify opportunities to escalate to the appropriate teams

Chicago, Illinois, United States

- Created lasting relationships with clients in the film industry such as motion picture studios, rental houses, small production studios, and independent owner/operators to procure their equipment needs- Strategized on sales campaigns with other departments in training, tech service, and financing- Closed one million in revenue on average per month

Chicago, Il

- Advised clients on how to grow their business with AbelCine’s services- Coordinated orders with clients and work with manufactures to meet delivery dates

Chicago, Il

- Answer incoming calls/emails and help clients build their camera and lighting packages- Maintain a showroom floor and assist with on site sales orders

Chicago, Il

- Formed relationships with new and existing event ticket sellers and converted sellers from competing point-of-sales (POS) companies to use Vivid Seats’ POS called SkyBox- Onboarded 10-15 sellers daily on SkyBox to meet weekly goals

Chicago, Il

- Managed a team of 15 or more agents and addressed agent’s stats for reviews and promotions - Collaborated with management on company progress and develop ways to improve the sales team

- Streamlined sales agent processes and assisted sales inbound- Assisted with new hire interviews and sales training with the management team

Chicago, Il

- Handled inbound calls from customers interested in purchasing tickets to all live events, specializing in high value orders such as super bowl, masters, suites, and meet & greet tickets with excellent service- Built rapport and grew relationships with returning customers through emails and over the phone communication

Los Angeles, Ca

- Addressed ticket issues via phone, email, and in person for buyers and sellers with exceptional service and traveled alone remotely to set up as a pick up location for customers while resolving any issues at once- Received, shipped, and stored tickets for inventory using a database

Chicago, Il

Crowd control, ticket scanner, directing guests to their seats.