Develop python applications, package and deploy images using CI/CD via kubernetes, flux, and git.

Focus on customer integrations including:Data standardiazation, onboarding, periodic implementation reviews. Implementation of HVAC FDD logic, and ML orchestration.Python programming, kubernetes configuration, graph queries and mutations, GitOps, docker and app containerization.

Installing, programming and commissioning DDC building control systems. Performing day-to-day service and maintenance, system diagnostics & repair, and basic-to-advanced graphics and programming.

Walk customers through the process of loading their data and using our products for the first timeHelp customers troubleshoot issues and provide support and actionable advice that resolves problemsWrite product help documentationRefer difficult cases to appropriate help within the companyCall customers after problem resolution to ensure complete satisfactionProactively call customers to ensure they are receiving full benefit from our productsContribute to maintaining the company’s CRM system, including validating and updating customer contact informationEnsure the security of all customer and company dataMaintain and improve the integrity of all customer and company dataTrain customers in the operation and application of our productsRecord product feature requests and defect reportsExercise new product functions and repairs to ensure they work to a high standard

Worked with electrical engineers and electricians in the field to ensure proper installation and usage of power metering hardware and software. Troubleshot RS485 and TCP/IP network communications.

Oversaw technical support for precision motion control systems. Performed system electromechanical control system commissioning, troubleshooting, and performance optimization.