Steven Hertel
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Steven Hertel Email & Phone Number

IT Leader at Compugen Inc
Location: Vancouver, British Columbia, Canada 12 work roles 1 school
1 work email found @bmcnetworks.ca LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
IT Leader
Location
Vancouver, British Columbia, Canada
Company size

Who is Steven Hertel? Overview

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Quick answer

Steven Hertel is listed as IT Leader at Compugen Inc, a with 1651 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at bmcnetworks.ca and a matched LinkedIn profile for Steven Hertel.

Steven Hertel previously worked as Senior IT Services Delivery Manager at Compugen Inc and IT Manager at Dapper Labs. Steven Hertel holds Associate'S Degree (2 Year Diploma), Electrical And Electronics Engineering from Rcc Institute Of Technology.

Company email context

Email format at Compugen Inc

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{first_initial}{last}@bmcnetworks.ca
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Profile bio

About Steven Hertel

Accomplished leader with extensive experience in directing technology operations in fast-paced and complex settings. Demonstrated expertise in spearheading major IT projects in line with corporate strategies. Proven success in optimizing workflows, increasing efficiency, and minimizing operational expenditures. Skilled in building, guiding, and inspiring high-performance teams, fostering culture of excellence, collaboration, and continuous learning. Refined communicator, adept at forging strong relationships with stakeholders, vendors, and clients, facilitating seamless technology integration and adoption. Committed to staying at forefront of technological advancements, ensuring adherence to best practices and regulatory standards, and propelling organizational growth through strategic technology leadership.Signature Accomplishments-Directed team performance management, focusing on achieving personal and organizational objectives.-Headed multiple tool migrations, including transitioning to Service Now, MS Teams to Slack, and P81 to Crowdstrike Warp, ensuring seamless integration and minimal disruption.-Achieved ITIL Foundations certification, leveraging expertise in IT service management principles and practices, contributing to improved IT service delivery.-Spearheaded IT projects from inception to completion, ensuring timely delivery and alignment with project objectives.-Conducted biweekly strategic meetings with HR, security, and communications teams, fostering alignment on IT strategy and enhancing cross-departmental collaboration.-Enhanced productivity by providing comprehensive support in Microsoft and MacOS environments, leveraging Jamf, Okta, and Google Workspace tools.-Developed and led change and incident management processes, streamlining response mechanisms and reducing resolution times.-Steered O365 and Google Workspace environments, including successful migration from on-prem Exchange/AD.-Managed inventory and hardware renewal processes, ensuring optimal resource utilization and timely equipment updates.

Listed skills include Itil V3 Foundations Certified, Connectwise, Technical Documentation, Microsoft Exchange, and 30 others.

Current workplace

Steven Hertel's current company

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Compugen Inc
Compugen Inc
IT Leader
Vancouver, BC, CA
Website
Employees
1651
AeroLeads page
12 roles

Steven Hertel work experience

A career timeline built from the work history available for this profile.

Senior It Services Delivery Manager

Current

Richmond Hill, Ontario, Ca

Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.The Senior Delivery Manager is responsible for all service delivery activities for the assigned customer accounts. All service delivery is under the oversight of the Delivery Manager regardless of whether the staff involved report directly to the DM or are leveraged from other groups. The Delivery Manager is responsible for the quality of service to the customer and has authority to resolve administrative, scheduling, resourcing, backup, and replacement issues.The Senior Delivery Manager has increased responsibility for account strategy in collaboration with the account executive, and creating unified services delivery models that remove barriers and ensure an exceptional customer experiences. Thought leadership and a passion for growth make the Senior Delivery Manager a true Tech Ally to our customers.

Mar 2024 - Present

It Manager

Vancouver, British Columbia, Ca

No jargon or nonsense. Just good fun.Dapper Labs uses the power of play to deliver blockchain-based experiences and digital collectibles that are made for you and ready for the real world.

Jun 2022 - Jan 2024

Manager, It Support

Vancouver, Bc, Ca

O2E Brands manages and supports 1-800-GOT-JUNK?, WOW 1 DAY PAINTING, and Shack Shine, companies that focus on keeping home services exceptional.

Apr 2021 - Apr 2022

Director Of Support Services

Vancouver, Bc, Ca

BMC Networks is an IT services company that has worked exclusively with professional services firms for over 17 years. We understand that the cost of any computer downtime is significant, and work pro-actively to ensure maximum uptime for our clients.

Jun 2015 - Apr 2021

It Service Delivery Manager

Mississauga, Ontario, Ca

Supra offers a full suite of IT services for medium to large business across Canada and beyond. I support this function by managing a team of 9 IT Professionals located in the GTA, New York and London (UK).

Jan 2015 - May 2015

It Operations Manager

Toronto, On, Ca

Omega Network Solutions is a leading Toronto IT support and consulting company providing service to companies all across the GTA and beyond. I managed a team of IT professionals’ daily activities and would function as a single point-of-contact for problem identification and resolution. My team provided service to 90 companies and over 1000 endpoints

Oct 2012 - Nov 2014

It Service Desk Team Lead

Vancouver, Bc, Ca

BMC Networks is the preeminent MSP for the law industry in the Lower Mainland. I was Team Lead for a very busy service desk supporting diverse IT systems for law offices in the Vancouver BC business district, using tools such as Connectwise and Labtech

Aug 2010 - Sep 2012

Business Partner

Jenny Photography

Spent a year building a wedding photography business with my wife which she continues to operate full time. I assisted with the web hosting, web design and was also the second photographer

Jun 2009 - Jun 2010

Communications Specialist

Vancouver, British Columbia, Ca

Responsible for electronic communication at sea and on shore. Supported MS Exchange 2003 environment for shore employees, BES servers, and AmosMail for vessels. Would also provide remote support to vessels, and would travel as needed

Jan 2006 - Jan 2009

Vessel Systems Support Specialist

Vancouver, British Columbia, Ca

Responsible for the hiring, training and mentoring of Vessel System Support analyst to support the Australasia fleet. Primarily responsible for supporting IT systems on vessels, providing remote and on site support as needed. Performed server upgrade on the Australia fleet (10 vessels), migrating them from Windows NT to Windows Server 2000

Jan 2004 - Jan 2006

It Support Analyst

Vancouver, British Columbia, Ca

Provide desktop support to users in the Vancouver office. Would create and maintain standard desktop image for deployments and provided 1st level support to fleet of vessels. Would create and update documentation

Jan 2002 - Jan 2004
Team & coworkers

Colleagues at Compugen Inc

Other employees you can reach at compugen.com. View company contacts for 1651 employees →

1 education record

Steven Hertel education

  • Rcc Institute Of Technology
    Rcc Institute Of Technology
    Electrical And Electronics Engineering
FAQ

Frequently asked questions about Steven Hertel

Quick answers generated from the profile data available on this page.

What company does Steven Hertel work for?

Steven Hertel works for Compugen Inc.

What is Steven Hertel's role at Compugen Inc?

Steven Hertel is listed as IT Leader at Compugen Inc.

What is Steven Hertel's email address?

AeroLeads has found 1 work email signal at @bmcnetworks.ca for Steven Hertel at Compugen Inc.

Where is Steven Hertel based?

Steven Hertel is based in Vancouver, British Columbia, Canada while working with Compugen Inc.

What companies has Steven Hertel worked for?

Steven Hertel has worked for Compugen Inc, Dapper Labs, O2E Brands, Bmc Networks, and Supraits.

Who are Steven Hertel's colleagues at Compugen Inc?

Steven Hertel's colleagues at Compugen Inc include Ray Edwards, Gezgin Gholami, Nicholas Le Pichouron, Lamson Lamour Estimond, and Tawab Sadaat.

How can I contact Steven Hertel?

You can use AeroLeads to view verified contact signals for Steven Hertel at Compugen Inc, including work email, phone, and LinkedIn data when available.

What schools did Steven Hertel attend?

Steven Hertel holds Associate'S Degree (2 Year Diploma), Electrical And Electronics Engineering from Rcc Institute Of Technology.

What skills is Steven Hertel known for?

Steven Hertel is listed with skills including Itil V3 Foundations Certified, Connectwise, Technical Documentation, Microsoft Exchange, Kaseya, Blackberry Enterprise Server, Windows 7, and It Service Management.

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