Steve Cox Email & Phone Number

Phoenix, Az, Us

Greater Phoenix Area

Greater Phoenix Area

· Dramatically improved the security, reliability, and standardization of WAB’s 300+ monitored UPSs/PDUs/ATSs.· Became the company SME for APC UPSs/PDUs/ATSs.· Handled the research, design, testing, and onboarding of WAB’s implementation of the APC EcoStruxure IT application to centrally monitor, configure, and update our fleet of APC UPSs/PDUs/ATSs.· Designed & managed the installation of critical firewalls, servers, and switches at WAB's DCs.· Remediated non-redundant power configurations at a slew of MDF/IDFs.· Created & maintained quality relationships with branch personnel and other WAB IT teams.· Wrote preposterously-detailed instructions for remote technicians to reduce confusion, ensure accuracy, and improve efficiency.· Supervised dozens of technicians’ work at company MDF/IDFs.· Wrote & delivered a Networking 101 training class for the WAB Desktop Support Team.· Regularly resolved endpoint network connectivity issues for the Server, Site Security, Desktop Support, and NOC teams.· Major contributor to the design & implementation of network infrastructure migrations & deployments.· Served as a primary network resource for a months-long Hardware Asset Management project.· Regularly wiped, upgraded, & prepped Cisco routers & switches for reuse and/or secure disposal.· Configured multiple Layer 3 access switches currently in use by WAB employees, including key C-level executives.· Configured several Layer 2 access switches currently in use by WAB Desktop Support teams for device imaging.· Activated & managed scores of Cisco Meraki Wireless Access Points and Teleworker Gateways.· Worked in Cisco ISE, Infoblox, SolarWinds, vManage, CyberArk, and additional enterprise platforms.· Worked deeply in ServiceNow, including authoring several now-approved Standard Change templates.· Audited & corrected hundreds of DNS & DHCP records.· Earned the Cisco Certified Network Associate, Cisco Certified CyberOps Associate, and CompTIA Cloud+ certifications.

Phoenix, Arizona, United States

· Designed & implemented networking infrastructure systems for small businesses. Included performing site surveys, installing new cabling, configuring routers & switches, strategic placement & configuration of wireless access points, etc.· Retrofitted a facility’s eleven-line POTS system into a gigabit Ethernet network, dramatically improving the connectivity of its desktop computers and the effectiveness of its wireless access points (previously having no wired backhaul).· Designed and installed residential wireless networks with multiple wireless access points. Installed supporting infrastructure cabling.· Many other projects involving an IoT bridge server, coaxial cable signal amplification & distribution, a file & media server, desktop & laptop hardware troubleshooting & repair, macOS & Windows software troubleshooting, surveillance & security equipment installation & configuration, mobile device repair, audio systems wiring, and more. · Earned a bachelor’s degree in IT and nine industry standard certifications, including ITIL v4 Foundation, LPI Linux Essentials, AWS Cloud Practitioner, Microsoft Azure Fundamentals, Google IT Support, and CompTIA Security+, Project+, Network+, & A+.

Phoenix, Arizona, United States

· Information Security· Trusted with mission-critical accounts.· Trained several new employees.

Salt Lake City, Utah, United States

· Pursued a career in iOS development. Completed DevMountain’s iOS Development program. Studied SDLC concepts. Implemented Agile principles in the creation of solo & team-built iOS applications.· Became familiar with Swift, Objective-C, Git, command-line operations, Xcode SDK, package managers, Firebase, UI/UX design, and more.

Phoenix, Arizona, United States

· Information Security related management· Led the company through a period of aggressive expansion. During my tenure, we nearly doubled our production output. This position required the careful consideration of often-competing stakeholder needs, skillful communication, and intense logical problem-solving to keep routes efficient, clients satisfied, equipment maintenance current, and employees in good spirits. · Directly supervised up to ten employees. · EZ Shredding was purchased by TNT Shredding in 2017. TNT was purchased by Iron Mountain in 2019.

Bachelor Of Science, Information Technology

Ios Development Program