Steve Bowman Email & Phone Number

Lincolnshire, Illinois, United States

- Identify opportunities, and facilitate execution, of improved selling features/pages to drive web order conversion, including: Search, Browse, promotional landing pages, PDP, product recommendations- Partner with analytics teams on A|B testing of the website customer experience- Develop reporting and monitor KPIs of factors influencing top funnel and house conversion, and/or insights into onsite customer shopping behaviors- Manage small team of associates also managing/supporting aspects of the web experience aligned with onsite product merchandising / selling

Responsible for the overall delivery of new business programs and solutions at Quill.com. - Working with executive leadership to gain consensus on the overall vision and business goals of the program. - Delivery of the program in line with those goals and providing governance readouts.- Development of the implementation plan, including change management.- Provide business direction and thought leadership on cross-functional decisions and/or implications- Monitor, manage, and control risk while providing issue escalation to executive leadership.- Partner closely with Project Management on the overall coordination of the development of the program

Lincolnshire, Il

- Manage a team of eCommerce associates including product managers and UX research/designers- Identify and deliver innovative eCommerce solutions to drive online conversion, revenue, and customer-first user experience- Utilize web and customer analytics to drive new project ideas, assess post-launch ROI, and ongoing site performance monitoring- Partner closely with all business areas to prioritize new eCom product development and incorporate key business requirements

Lincolnshire, Il

• Drive sales growth and margin improvement through better use of new and existing web merchandising tools/functionalities• Manage the strategy and performance of select key cross-category initiatives and/or web pages• Coordinate Onsite Search recommendations for testing, ranking algorithms, functionality/reporting enhancements, and troubleshooting (“No Results”, etc.) recommendations with key stakeholders• Facilitate the execution of process development/improvement projects for primary merchandising functions to achieve better operational effectiveness and efficiency• Support the workload prioritization and career development of direct reports

Lincolnshire, Il

• Manage monthly email and homepage contact strategy and facilitate review sessions of the plans with Marketing and Merchandising leadership• Oversee print budgeting and planning process to promote better collaboration across Category Marketing owners and identify cost reduction opportunities• Lead process improvement projects, including building custom SharePoint-based business solution to streamline email planning and implementation process and to enable better operational and email performance reporting• Elected to participate in Staples Process Excellence training on lean/six-sigma DMAIC philosophies

Lincolnshire, Il

• Lead process development task force to align & optimize large-scale sku build efforts across business units which increased output and doubled the online assortment in less than a year• Created sku-build workflow tool to operationalize the process for initiating & managing the item loads and to enable ability to produce flexible reporting• Co-coordinated the system requirements gathering, business process development, and testing execution necessary to implement Staples/Quill’s first super-supplier integration with Wayfair• Facilitated ongoing cross-functional collaboration and marketplace program awareness with business partners in Marketing, Merchandising, eCommerce, IT, Customer Service, Sales, Finance, and Executive Committee

Lincolnshire, Il

• Manage the workload timelines, media/project execution strategy (Print, Web, & E-mail), and skillset development of 3 direct-reporting associates for 2 brands across 17 product divisions• Proactively coordinate cross-functional input and teams (across Content Management, Category Selling, SKU Management, Project Management, Channel Marketing, Marketing, IT) to develop and implement improved processes aimed at leveraging efficiencies, better defining/streamlining workflows, reducing re-work and task time, and getting to market faster• Advise product category managers, merchandising directors, and vendors on Omniture Website analytics and recommendations pertaining to multiple aspects of Web merchandising (creative assets, search/browse results, SEO, hierarchy taxonomy, SKU content) to achieve successfully balancing customer experience, key supplier vendor support, and internal initiatives

Lincolnshire, Il

• Responsible for communicating merchandising direction for Print, Web, and E-mail media in collaboration with the Product Manager's category strategies• Partnered closely with vendors, like 3M and Sanford, on promotional creative execution, Web ad placement, and SKU content maintenance• Learned and utilized the system tools necessary for Web ad placement programming, and Omniture for Web analytics reporting

Bachelor Of Business Administration (Bba), Marketing

Bachelor Of Business Administration (B.B.A.), Marketing, 3.92/4.0