Steve Kerr

Steve Kerr Email and Phone Number

Manager II, Customer Success at SPS Commerce @ SPS Commerce
minneapolis, minnesota, united states
Steve Kerr's Location
Canada, Canada
Steve Kerr's Contact Details

Steve Kerr work email

Steve Kerr personal email

About Steve Kerr

Steve Kerr is a Manager II, Customer Success at SPS Commerce at SPS Commerce. He possess expertise in agile methodologies, web applications, project planning, project management, software project management and 4 more skills. Colleagues describe him as "No one will work harder to make your customers successful than Steve Kerr. I worked next to Steve for over four years and watched him work with customers, internal executives, and our Technology teams to build amazing software solutions that truly solved business problems. When new requirements and issues came up, Steve would find creative solutions that would minimize their impact on our ongoing goals and scope. Although Steve takes a lot of pride in his work, as evidenced by his awards, he is incredibly humble about them and would celebrate them as team successes by buying treats for the office. Personally, I appreciate that Steve was an amazing sounding board and recall our many discussions over a whiteboard around how to tackle a problem or design a new solution. As successful as he is, Steve’s greatest ability is to make everyone around him better. I am a better Product Manager for my time spent working with Steve."

Steve Kerr's Current Company Details
SPS Commerce

Sps Commerce

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Manager II, Customer Success at SPS Commerce
minneapolis, minnesota, united states
Website:
spscommerce.com
Employees:
1580
Steve Kerr Work Experience Details
  • Sps Commerce
    Manager Ii, Customer Success
    Sps Commerce Apr 2023 - Present
  • Sps Commerce
    Engagement Manager
    Sps Commerce Aug 2017 - Jul 2023
    Brampton, Ontario
    - Coordinate and monitor technical projects, from initiation to adoption - Serve as a liaison between technical and non-technical stakeholders- Assist in complex implementation projects for our retail network- Provide leadership to the PMO organization within Analytics, as a Team Lead
  • Sps Commerce
    Sr. Project Manager
    Sps Commerce Jan 2016 - Aug 2017
    Brampton
  • Toolbox Solutions Inc
    Product & Program Manager
    Toolbox Solutions Inc Jul 2013 - Jan 2016
    * Acquired by SPS Commerce
  • Toolbox Solutions Inc
    Product Owner
    Toolbox Solutions Inc Feb 2012 - Jun 2013
    Brampton Ontario Canada
    * Acquired by SPS Commerce
  • Penton Media
    Project Manager
    Penton Media Feb 2010 - Jan 2012
    Georgetown, Ontario
    Project Manager in a development environment, assisting in the deployment and maintenance of core web and mobile applications. • Deployment of Issue Management platform to over five offices and 500 employees, at an international level• Create and deploy departmental Road Map through the use of Issue Tracking Software• Managed and developed technical and business requirements, along with ensuring the development environment is prepared and all key toolsets properly outlined for success.• Performed functional testing to ensure development release meets the requirements outlined during the planning phase and agile sprint phase.• Development and implementation of testing roles and responsibilities towards multiple departments and groups to ensure quality and success at all levels of a deployment.• Ensure test cases are developed and detailed during the planning phase against developed site or maintenance release to ensure quality prior to release to UAT• Provide access to the operations and customer service groups for initial testing tasks and development of forms, ensuring the customer usability needs are met• Participate in troubleshooting and triaging of issues with the team to drive towards root cause identification and resolution, along with escalating issues where appropriate.• Support deployment of new applications, modules and sites to meet new trends and technology
  • Penton Media
    Programmer Analyst
    Penton Media Jan 2009 - Feb 2010
    Georgetown, Ontario
    Programmer Analyst which lead the development of tradeshow tools and sites to a ASP.NET platform from old legacy systems. • Developed new show tools along with defect troubleshooting for online tradeshow web applications in ASP.Net• Worked with Project Managers in setting deadlines on deliverables for stakeholders and business owners in order to create repeatable processes for future shows• Provide technical support for tradeshow site creation and maintenance of show tools meeting the customers’ expectations and requests• Deployment of improved project initiation process for new show websites

Steve Kerr Skills

Agile Methodologies Web Applications Project Planning Project Management Software Project Management Product Design Product Development Product Management Software Quality Assurance

Steve Kerr Education Details

Frequently Asked Questions about Steve Kerr

What company does Steve Kerr work for?

Steve Kerr works for Sps Commerce

What is Steve Kerr's role at the current company?

Steve Kerr's current role is Manager II, Customer Success at SPS Commerce.

What is Steve Kerr's email address?

Steve Kerr's email address is sk****@****ail.com

What schools did Steve Kerr attend?

Steve Kerr attended Davenport University, Sheridan College.

What skills is Steve Kerr known for?

Steve Kerr has skills like Agile Methodologies, Web Applications, Project Planning, Project Management, Software Project Management, Product Design, Product Development, Product Management, Software Quality Assurance.

Who are Steve Kerr's colleagues?

Steve Kerr's colleagues are Mustafa Aden, Marcell Du Plessis, Ahmed Moustafa, Ryan Connealy, Michael Foley, Patricia Baumgartner, Chelsea Elliott-Hoffman.

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