Sherin Rachel Thomas Email & Phone Number

Australia

Melbourne, Victoria, Australia

Onboard customers with their trading partner/s on EDI by effectively consulting on EDI best practices and provide them personalized experience throughout their implementation phase

Australia

• To provide 2nd tier technical and implementation support to the Customer Support and Services Implementation teams within the Services business unit, as well as external solution providers and recipients, for the applications managed by the Services business unit.• To assist with the design, development, testing & deployment of applications managed by the Services business unit.• Participate in in-person discussions/meetings with internal stakeholders to gather their business requirements for the related system(s)• Develop and maintain technical documentation. Create and update user guides and standard operating procedures for any new function/procedure that is implemented, as and when required.• Plan, implement and execute user acceptance testing, ensuring compliance with technical specifications and business requirements.

Melbourne, Australia

• Taking clients through the NPC (National Product Catalogue) Ready process to achieved target numbers of readies per month.• Maximise the sales performance by establishing productive and professional relationships with the Clients by helping them to meet the business requirements.• Investigating and solving validation error messages via phone and email for supplier on boarding• Providing training to clients on the use of the National Product Catalogue as required through the on boarding process as required.• Understanding the recipient requirements and explaining these to the suppliers.• Interpretation of Data Quality Reports that will enable suppliers to improve the quality of data in the National Product Catalogue as required by the recipient.• Assisting in the generation of recipient SE reports, highlighting issues, risks and successes

Melbourne, Australia

Bachelor’S Degree, Biomedical/Medical Engineering

Certificate Iv In Employment /Professional, Overseas Qualified Professional