Results-driven, competent, and dynamic professional, offering 12+ years expertise in Customer Service and Sales field, alongside 5+ years expertise in the Information Technology field in a technical support role.- Exceptionally organized and disciplined; possesses well developed interpersonal skills and the ability to motivate and direct others in a supportive, cooperative team environment. - Collaborates well with all levels of professionals, including clients, managers and various teams. - Displays proven effectiveness to manage multiple tasks in a fast-paced environment, completing projects within tight deadlines and budget constraints.