Steve Johns Email & Phone Number

Bothell, WA

• Manage team of analysts to support energy efficiency programs with research, analysis, data processing, systems development and process improvement.
• Manage monthly financial forecast and energy saving reporting for all energy efficiency programs to ensure timely and accurate reporting to internal management and external stakeholders. Combined annual budgets exceed.
• Designed, developed and implemented database-driven tracking, forecasting and reporting system to be used throughout division, improving reporting transparency and accuracy.
• Partnered with managers and analysts across diverse product lines to develop a guiding set of metrics to measure program performance.
• Lead the development of new and existing database systems throughout the division to streamline processes and enhance customer engagement.
• Provide ongoing management, mentoring and leadership for staff of analysts.

• Led a variety of process improvement initiatives throughout company. Managed new property acquisitions. Provided ongoing market research support and insight to project managers.
• Collaborated with cross-functional teams to identify improvement opportunities and designed several new database systems to increase efficiency in production, estimating and sales.
• Facilitated migration of Access database applications to SQL to deliver real-time information on company website for homebuyers and subcontractors, increasing both customer satisfaction and subcontractor reliability.
• Led all aspects of land acquisition – identified target properties, drafted and negotiated purchase contracts, conducted market and development feasibility studies.
• Coordinated over $100 M in property purchases.
• Provided in-depth analysis of local real estate data to guide product and pricing decisions.

• Directed marketing programs for all of company’s new home communities from groundbreaking through final sale. Throughout tenure managed over 15 marketing programs.
• Developed strategic plans and supporting budgets ranging from $100,000 to $500,000 for each community.
• Successfully executed marketing responsibilities for 5-10 different communities at any given time. Community lifecycle typical spanned 1-4 years.
• Managed outside marketing agencies in the development of community identity and logos and the production of promotional materials – print ads, signage, brochures, and product collateral.
• Spearheaded change in print production from paste-up to digital format improving print quality and expediting review process.
• Led design and launch of company’s first website.

Bellevue, WA

• Used strong analytic and technical skills to lead market research and drive innovation throughout company.
• Compiled regional real estate statistics and reported trends to project managers and executives.
• Tracked competitors’ product offerings and sales trends and presented insights to executives.
• Conducted market feasibility studies to test potential land acquisitions.
• Developed and analyzed surveys to measure customer satisfaction, profile potential customers, and measure advertising effectiveness.
• Created CRM application for sales team simplifying agent follow-up and improving customer intelligence.

Conducted marketing research projects for inside clients, including survey design & statistical analysis using SPSS

Mba, Marketing

Ba, Psychology, Sociology, Molecular Biology