Steve Johns Email & Phone Number

Bothell, Wa

Manage team of analysts to support energy efficiency programs with research, analysis, data processing, systems development and process improvement.• Manage monthly financial forecast and energy saving reporting for all energy efficiency programs to ensure timely and accurate reporting to internal management and external stakeholders. Combined annual budgets exceed $100M.• Designed, developed and implemented database-driven tracking, forecasting and reporting system to be used throughout division, improving reporting transparency and accuracy.• Partnered with managers and analysts across diverse product lines to develop a guiding set of metrics to measure program performance.• Lead the development of new and existing database systems throughout the division to streamline processes and enhance customer engagement.• Provide ongoing management, mentoring and leadership for staff of analysts.

Led a variety of process improvement initiatives throughout company. Managed new property acquisitions. Provided ongoing market research support and insight to project managers.• Collaborated with cross-functional teams to identify improvement opportunities and designed several new database systems to increase efficiency in production, estimating and sales.• Facilitated migration of Access database applications to SQL to deliver real-time information on company website for homebuyers and subcontractors, increasing both customer satisfaction and subcontractor reliability.• Led all aspects of land acquisition – identified target properties, drafted and negotiated purchase contracts, conducted market and development feasibility studies. • Coordinated over $100 M in property purchases.• Provided in-depth analysis of local real estate data to guide product and pricing decisions.

Directed marketing programs for all of company’s new home communities from groundbreaking through final sale. Throughout tenure managed over 15 marketing programs.• Developed strategic plans and supporting budgets ranging from $100,000 to $500,000 for each community.• Successfully executed marketing responsibilities for 5-10 different communities at any given time. Community lifecycle typical spanned 1-4 years. • Managed outside marketing agencies in the development of community identity and logos and the production of promotional materials – print ads, signage, brochures, and product collateral.• Spearheaded change in print production from paste-up to digital format improving print quality and expediting review process. • Led design and launch of company’s first website. • Managed staff of creative personnel responsible for collateral production, direct mailings, and event planning.

Bellevue, Wa

Used strong analytic and technical skills to lead market research and drive innovation throughout company.• Compiled regional real estate statistics and reported trends to project managers and executives.• Tracked competitors’ product offerings and sales trends and presented insights to executives.• Conducted market feasibility studies to test potential land acquisitions.• Developed and analyzed surveys to measure customer satisfaction, profile potential customers, and measure advertising effectiveness.• Created CRM application for sales team simplifying agent follow-up and improving customer intelligence.• Directed conversion of various legacy databases systems to MS Access and trained employees in use of new software.

Conducted marketing research projects for inside clients, including survey design & statistical analysis using SPSS

Mba, Marketing

Ba, Psychology, Sociology, Molecular Biology