Steven Labahn Email & Phone Number

United States

San Francisco, Ca, Us

* Finished 2022 at 160% to goal, 2023 at 110% to goal * Effectively manage a portfolio of established customers across a variety of industries. Closely partner internally with Account Executives, Customer Success Managers and others to achieve business outcomes. Successfully negotiate contracts to renew/upsell clients by presenting solutions that meet their needs and improve their processes.

New York, Ny, Us

*Achiever's Club winner in 2020 and 2021 after finishing the year at 218% and 129% to goal* Effectively manage a portfolio of established customers across a variety of Mid-Tier law firms. Conduct calls with attorneys, paralegals and librarians over the phone to assess their objectives and needs. Demonstrate our online research platform Cheetah. Successfully negotiate contracts to renew/upsell clients by presenting solutions that meet their needs and improve their processes.

New York, Ny, Us

*Achiever's Club winner as #1 Mid-Tier Account Manager in 2019* Effectively manage a portfolio of established customers across a variety of Mid-Tier law firms. Conduct calls with attorneys, paralegals and librarians over the phone to assess their objectives and needs. Demonstrate our online research platform Cheetah. Successfully negotiate contracts to renew/upsell clients by presenting solutions that meet their needs and improve their processes.

Chicago, Illinois, Us

Effectively manage a portfolio of established clients across various industries. Conduct calls with PR professionals over the phone and in-person to assess their objectives and needs. Demonstrated our online platform CisionPoint. Successfully negotiate contracts and renew, upsell and cross-sell within my book of 130+ accounts by creating solutions that meet their needs. Promoted from Account Manager in June 2013.

Created partnerships with local businesses in the Chicago market. Effectively conducted cold calls, as well as followed up on leads. Listened to the goals and concerns of business owners in a consultative approach and helped them design the best possible deal to offer our subscribers. Built referrals from existing client relationships and generated new business.

Vaccine Sales: Developed and managed new and existing accounts for the direct sale of vaccines by building relationships and gaining access to difficult to reach decision makers and support staff. Presented benefits, and discussed technical issues including disease states, schedules, and administration. Pharmaceutical Sales & Marketing: Built relationships with 500+ clients by offering product benefits and educational materials for their patients. Maintained and controlled an expense budget as well as sample inventory in clients’ offices and a home office, following strict compliance guidelines. Demonstrated a strong ability to promote a wide range of products.

Marketed advertising services to small/mid-sized businesses. Effectively managed new accounts while prospecting new business. Listened to the concerns of business owners and managers in a consultative approach before presenting appropriate solutions.

Introduced a new business model for customized internet service to high level executives (CFO/CIO level) at colleges and universities. Gained confidence of gatekeepers needed to meet decision makers. Managed a complex, long sales cycle (3-12 months), which required extensive follow up.

Oversaw a sales territory with $5.6 million in annual revenue. Supervised a sales team of 5 outside representatives for a distributor of wine and spirits. Trained sales representatives, and accompanied them on field calls. Supported the team in closing large accounts and difficult negotiations. Led weekly sales meetings and developed monthly forecasts to establish goals. Prepared detailed sales reports for upper management.

Managed established accounts in two underperforming territories, demonstrating an ability to grow business and increase client loyalty. Persuaded clients to carry more products and display promotional materials. Sold into major chains (Jewel, Dominick’s), dealing with store and department managers.