Steven Ly Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Collaborate with Product and Development to forecast and plan the product roadmap and future development initiatives.- Manage teams consisting of design, development, and quality assurance personnel and maintain project timelines and milestones. - Identify potential roadblocks and challenges during a project lifespan and develop contingencies to mitigate.

Vancouver, British Columbia, Canada

· Onboard and support new customers on Sage solutions to ensure optimum product utilization through training sessions, follow up calls and weekly webinars.· Work with customers and accountants to ensure that they gain the full value of their Sage solutions by defining desired business outcomes, objectives and metrics and helping them achieve them·.

Vancouver, Canada Area

- Drive adoption of Spark within a portfolio of clients of varying ACV’s and empowering ends users through solution-based selling. - Act as a liaison between clients and their end users with the internal development team on feature requests, bugs and product feedback.- Oversee the onboarding process for the new clients including database initialization.

Vancouver, Canada Area

- Utilized tools such as LinkedIn Sales Navigator, Prospect.io and Woodpecker to develop successful outbound and inbound lead generation strategies.- Worked closely with Account Executives and the Customer Success team to demo and nurture smaller scale opportunities into the closing stage.- Lead the Sales Development team with highest number of customer.

Burnaby

• Build relationships with local community groups (including school districts, the Burnaby Board of Trade, non-profit organizations, local small businesses, etc.).
• Create an online presence for the stores by spearheading and contributing to social media opportunities on @MicrosoftCanada, Yammer, Microsoftstore.ca and other tools.
• Organize store participation in (or sponsorship of) community events and volunteerism
• Collaborate with the corporate Marketing Team to develop assets that… Show more
• Collaborate with the corporate Marketing Team to develop assets that support local community engagement initiatives.
• Collaborate with the corporate PR Team to create, post and respond to online content with local relevance.

Burnaby

-Help customers discover, enable and implement high-value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.-Consistently deliver high standards of sales and service, supporting the strategies of the Microsoft Retail organization.- Present total solution offerings and.

Education record

Business Management - Business Administration

Dogwood Diploma

Activities and Societies: Templeton Mini School