Steven Kirk Email & Phone Number

United States

Delivered third-level production support on-site at the FAA’s Air Traffic Control System Command Center. Senior technical resource assigned to sustain critical FAA services 24/7/365 and ensure minimal disruption to government, commercial, and military applications. Integral in the success of numerous high-profile flight-tracking installations used to monitor POTUS and military movements.- Worked cooperatively with government agencies such as the NRO, TSA, White House, U.S. Customs, and Canadian Forces to fulfill vital flight-tracking requirements. - Traveled to support the FAA's public outreach booth at trade shows and conventions. - Provided design, engineering, and implementation support for the operational network at the FAA's new Command Center in Warrenton, VA. - Configured, installed, and maintained a temporary site-to-site VPN-based flight-tracking system in Vancouver, BC to support coordinated security efforts during the 2010 Olympics.- Contributed to the success of a large-scale migration by assisting in the resolution of technical issues, communicating clear and succint updates directly to FAA staff, and providing post-migration training.- Assisted in the creation a heavily-virtualized software development facility in an effort to dissociate development activities from the FAA’s production environment.

Provided architecture, administration, and engineering services for 1000+ clients in a development and demonstration environment. Consistently exceeded expectations by providing inventive solutions to problems. Established and maintained business contacts via continued and documented client satisfaction. - Primary technical resource for government proposal efforts (EPA, Defense Agency, Marine Corps.) and corporate proposal efforts (Rubbermaid, Philip Morris, Amgen).- Constructed one-, two-, and three-tier application systems utilizing SAP, WebLogic, Oracle, Citrix, Siebel, and DB2.- Managed and implemented development and demonstration environments using IBM AIX, RedHat and Suse Linux, Sun Solaris, and Microsoft Windows through the entire life-cycle.- Configured and maintained Legato and Tivoli Storage Manager backup and recovery systems.- Coordinated the comprehensive migration of multi-tiered systems from Tampa, FL to Lexington, KY with less than 24 hours of downtime.

Team member in a group of 4 mid- to senior-level UNIX engineers providing ongoing engineering, administration, and 24x7 support for a data center of approximately 250 enterprise-class servers and their associated users. Managed infrastructure servers providing services such as DNS, Sendmail, Samba, Apache, and Active Directory. - Played an integral role in the consolidation of the company’s data centers to Tampa, FL.- Architected and implemented the full life-cycle of a DNS system.- Managed new security risks and the implementation of the associated remediations.- Installed and configured Microsoft Windows, Sun Solaris, Red Hat Linux, and IBM P-Series AIX LPARs, often employing a Hitachi SAN.

Trained and supported the department’s 250+ in-house employees. Created user-oriented technical documents which reduced the number of support calls by nearly 25%. Emerged as a preferred analyst amongst the group with excellent interpersonal skills and extensive subject matter expertise.- Headed delinquent equipment reclamation project that saved the company nearly $1 million.- Worked with a group to research and supply remedies nationally for Y2K software and hardware compliance issues within the company.- Performed advanced support for Microsoft Windows 95/NT/2000, Lotus Notes, and VPN connections.

Shadowed the Senior Network Architect responsible for complete management of a 5000+ user environment. Assisted in the configuration and administration of Cisco routers and PIX firewalls, Alcatel switches, and Linux and NT servers. Cooperatively supported the college’s staff with a detailed-emphasis on finding enduring solutions.- Worked jointly with analysts to troubleshoot and sustain network integrity.- Configured and installed Alcatel switches for frame relay network.- Installed hubs, switches, servers, routers, and wiring panels.- Maintained phone system across a multi-building campus.- Assisted in providing multi-user solution for NT/Novell policy restrictions.- Employed multiple protocols and topologies against various machines.- Utilized various network tools to maintain infrastructure wiring.- Configured CSU/DSUs for eight ISDN lines supporting video conferencing.