Steven Kirk Email & Phone Number

United States

Delivered third-level production support on-site at the FAA’s Air Traffic Control System Command Center. Senior technical resource assigned to sustain critical FAA services 24/7/365 and ensure minimal disruption to government, commercial, and military applications. Integral in the success of numerous high-profile flight-tracking installations used to.

Provided architecture, administration, and engineering services for 1000+ clients in a development and demonstration environment. Consistently exceeded expectations by providing inventive solutions to problems. Established and maintained business contacts via continued and documented client satisfaction. - Primary technical resource for government proposal.

Team member in a group of 4 mid- to senior-level UNIX engineers providing ongoing engineering, administration, and 24x7 support for a data center of approximately 250 enterprise-class servers and their associated users. Managed infrastructure servers providing services such as DNS, Sendmail, Samba, Apache, and Active Directory. - Played an integral role in.

Trained and supported the department’s 250+ in-house employees. Created user-oriented technical documents which reduced the number of support calls by nearly 25%. Emerged as a preferred analyst amongst the group with excellent interpersonal skills and extensive subject matter expertise.- Headed delinquent equipment reclamation project that saved the.

Shadowed the Senior Network Architect responsible for complete management of a 5000+ user environment. Assisted in the configuration and administration of Cisco routers and PIX firewalls, Alcatel switches, and Linux and NT servers. Cooperatively supported the college’s staff with a detailed-emphasis on finding enduring solutions.- Worked jointly with.