Steven Latasa-Nicks

Steven Latasa-Nicks Email and Phone Number

CEO of MilesCX and Hospitality Innovator @ Miles Customer Experience
Steven Latasa-Nicks's Location
Provincetown, Massachusetts, United States, United States
Steven Latasa-Nicks's Contact Details
About Steven Latasa-Nicks

Founder and CEO of Miles Customer Experience (MilesCX), Steven merges over 30 years of technology and hospitality expertise with a passion for innovation. As a visionary behind the recent merger of Stellar Menus and OhWaiter, Steven leads the charge in transforming guest experiences through AI-driven solutions tailored for hotels, clubs, and golf courses.Not just a tech entrepreneur, Steven has owned and operated a thriving $2M full-service restaurant, giving him a unique dual perspective as both an innovator and operator. His hands-on approach ensures MilesCX solutions are grounded in real-world operations, redefining the modern guest experience by seamlessly blending the heart of hospitality with technological excellence.

Steven Latasa-Nicks's Current Company Details
Miles Customer Experience

Miles Customer Experience

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CEO of MilesCX and Hospitality Innovator
Steven Latasa-Nicks Work Experience Details
  • Miles Customer Experience
    Chief Executive Officer
    Miles Customer Experience Oct 2024 - Present
  • Stellar Menus Inc
    Chief Executive Officer
    Stellar Menus Inc Sep 2021 - Nov 2024
  • Strangers & Saints
    Owner
    Strangers & Saints Jun 2015 - Nov 2024
    Provincetown, Massachusetts, Us
    We created Strangers & Saints in Provincetown, Massachusetts as a modern interpretation of a portside tavern – blending the history of sea captain salt, swank and swagger with the deep sense of hospitality, food and drink. It was something we felt was missing in this place we love and that we've been coming to for more than 15 years.Our hope is that our friends, family and guests can enjoy a lively tavern atmosphere that offers Mediterranean-inspired cooking comprised of small and large shareable plates, handcrafted cocktails, wine and local beer. Our vision is to focus is on pure, simple ingredients brought together in imaginative and unexpected ways.
  • Slideshop.Com
    Interim Chief Executive Officer
    Slideshop.Com Aug 2018 - Jan 2020
    Tigard, Oregon, Us
  • Satmetrix Systems
    Senior Vice President
    Satmetrix Systems Jan 2013 - Jun 2014
    San Mateo, Ca, Us
    Steven Nicks joined Satmetrix in 2009, and after holding a variety of sales leadership roles, now holds responsibility for Satmetrix’ marketing and corporate strategy functions . Steven has more than 25 years of experience in enterprise sales, customer loyalty, and business strategy. Prior to joining Satmetrix, Steven was President of The Phelon Group and a Principal at PricewaterhouseCoopers (now IBM Global Solutions). Steven has held senior management positions with 3M Europe, eAssist Global Solutions, and Pepperdine University’s School of Business. During the 2008 campaign season, Steven served as one of President Obama’s domestic policy advisors. He has been a guest lecturer in customer relationship management at Harvard Business School and written for BusinessWeek Online and Inc.com. Steven holds a Masters of International Business from Pepperdine University.
  • Satmetrix Systems
    General Manager, North America
    Satmetrix Systems Jun 2010 - Dec 2012
    San Mateo, Ca, Us
  • Satmetrix Systems
    General Manager, Eastern Region
    Satmetrix Systems Jan 2009 - May 2010
    San Mateo, Ca, Us
  • The Phelon Group, Inc.
    Partner
    The Phelon Group, Inc. Sep 2003 - Dec 2008
    The Phelon Group is a results-driven strategic consultancy whose mission is to help build customer-centric organizations – that do not stall or lose momentum by shifting demand, competition and the economy. We get to know your business, pinpoint your current and future barriers to growth and act as your partner to deliver insight and facts that lead to results – such as reduced customer churn, greater share with key accounts, improved customer loyalty, shorter sales cycles and higher margins.
  • Obama '08
    Co-Chair, National Lgbt Leadership Team
    Obama '08 Jun 2007 - Nov 2008
    During the 2008 campaign season, I served as one of President Obama’s domestic policy advisors and as a “get out the vote” co-chair for the LGBT community in the North East. I was also an Obama delegate at the convention in Denver and worked on several large fundraising events.
  • Eassist Global Solutions
    Sr. Director Client Operations
    Eassist Global Solutions 2000 - 2001
    Us
  • Pricewaterhousecoopers (Now Ibm Business Consulting Services)
    Principal
    Pricewaterhousecoopers (Now Ibm Business Consulting Services) 1997 - 1999
    Gb

Steven Latasa-Nicks Skills

Leadership Crm Strategic Planning Cross Functional Team Leadership Strategy Brand Loyalty Sales Process Management Customer Experience Management Saas Business Strategy Voice Of The Customer Change Management Net Promoter Score Customer Experience Marketing Strategic Partnerships Sales Management Executive Coaching Executive Management Go To Market Strategy Business Development Selling Analytics Start Ups Key Account Management Complex Sales Product Management Sales Lead Generation Professional Services Enterprise Software Competitive Analysis Business Intelligence Customer Relationship Management Cloud Computing Account Management Customer Satisfaction Business Alliances Demand Generation Customer Acquisition Segmentation Software As A Service Customer Insight

Steven Latasa-Nicks Education Details

  • Pepperdine Graziadio Business School
    Pepperdine Graziadio Business School
    General
  • New York University
    New York University
    Executive Coaching

Frequently Asked Questions about Steven Latasa-Nicks

What company does Steven Latasa-Nicks work for?

Steven Latasa-Nicks works for Miles Customer Experience

What is Steven Latasa-Nicks's role at the current company?

Steven Latasa-Nicks's current role is CEO of MilesCX and Hospitality Innovator.

What is Steven Latasa-Nicks's email address?

Steven Latasa-Nicks's email address is st****@****rix.com

What is Steven Latasa-Nicks's direct phone number?

Steven Latasa-Nicks's direct phone number is +164693*****

What schools did Steven Latasa-Nicks attend?

Steven Latasa-Nicks attended Pepperdine Graziadio Business School, New York University.

What skills is Steven Latasa-Nicks known for?

Steven Latasa-Nicks has skills like Leadership, Crm, Strategic Planning, Cross Functional Team Leadership, Strategy, Brand Loyalty, Sales Process, Management, Customer Experience Management, Saas, Business Strategy, Voice Of The Customer.

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