Steven Olsson Email & Phone Number

Detroit, MI, US

Detroit, Michigan, United States

Michigan, United States

Leading all sales, compensation and operations expectations for multiple indirect dealers and corporateowned Metro by T-Mobile store locations across multiple states. Initiating and implementing business objectives and strategies for the channel. Leading a team to drive positive results while building and maintaining relationships with individual dealer.

Managing multiple corporate store locations driving the unforgettable customer experience in store along with meeting/exceeding sales and operations expectations. Overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives.

Michigan / Toledo

• Multi-Market Leader managing the distribution and sales for the indirect/third party retail sales channel. Executing and exceeding in all sales and support strategies and tactics for obtaining unit objectives as well.
• Launched multiple markets at that same time having opened over 400 locations in three years. This included sourcing locations, managing the build out process, hiring a support team and successfully reaching the goal.
• Built and maintained solid relationships with the dealer partners allowing for successful growth in Multiple markets. Michigan Region MVP Q2 2009Winners Circle Q2 2014 & Q2 20152015 SABER Award – Louisville.

Leadership of the Customer Service department; Asset Protection; Warehouse and Inventory management; Merchandising; Weekly Ad Sets; Scheduling; and HR Responsibility. P&L reviews along with creating action plans to help the store run more profitably. Managing the Sales floor to ensure all customers are assisted in a timely fashion along with interventions.

Actively owned, managed and controlled all aspects of a retail wireless store from startup with a strong focus on providing excellent customer service. Actively generated sales and revenue from walk in traffic, business to business sales and repair services.

Joined this wireless startup company with one store in 1998 and assisted in the management and growth to ten company owned locations and over 40 sub-agent locations throughout Michigan, Indiana, Ohio and Minnesota.

This company was a reseller for Ameritech and Cellular One.