Steven Campos Email & Phone Number

Fresno, Ca, Us

Remote

*Presales & Solutions*Accounts Receivable*Saas*Electronic Payments*Statements of work (SOW)*RFP

Remote (Multi-State Territory)

*Proficient in commercial card technology platforms and software such as e-payables platforms, virtual cards, purchasing cards, ghost cards, travel and entertainment / employee plastic, expense management platforms, expense reporting solutions and card management software.*Covers, through a remote work environment and onsite, the CA & MT territory covering 8 banking centers and a commercial banking/lending division. Provides technology demos, recommends rollout and… Show more *Proficient in commercial card technology platforms and software such as e-payables platforms, virtual cards, purchasing cards, ghost cards, travel and entertainment / employee plastic, expense management platforms, expense reporting solutions and card management software.*Covers, through a remote work environment and onsite, the CA & MT territory covering 8 banking centers and a commercial banking/lending division. Provides technology demos, recommends rollout and implementation strategies.*Utilizes "Challenger" sales methodology to share value of solutions offered. Consultative approach that highlights AP automation efficiency savings, float and rebate earnings for a total financial value to client. *Grows business through internal partnerships and new business development. *Provides strategic technology based payment solutions to large revenue clients that reduces costs and time spent managing the accounts payable process while simultaneously increasing security and control. *Commercial card program covers a suite of solutions such as Electronic Accounts Payable which simplifies and automates vendor/supplier payments and Corporate Travel and Expense programs which provides security and control over employee expenses. *Additionally provides insight to clients needing expense and spend analysis allowing more insight into their accounts payable spend. *Provides technical and strategic solutions for current client portfolio, while growing and maintaining senior executive relationships with large revenue clients within CA / MT footprint. *Strong collaboration with internal Commercial Banking, Treasury Management and Implementation partners to identify key solutions to fit client needs. *Deepens existing relationships through technical optimization efforts to capture additional opportunities and revenue into the portfolio. *Makes recommendations and maintains knowledge on all competitor offerings, industry guidelines and regulations. Show less

Fresno, California Area

*Researched and implemented product hardware, POS and terminal solutions on a per client basis as needed to implement best fit solutions for clients and sales staff.*Skilled service and implementation professional that closely manages client relationships, handles client support ticket requests and keeps high customer service standards. *Responsible for a Help Desk environment that serves the merchant base of customers who utilize modern payment processing technology (Gateways… Show more *Researched and implemented product hardware, POS and terminal solutions on a per client basis as needed to implement best fit solutions for clients and sales staff.*Skilled service and implementation professional that closely manages client relationships, handles client support ticket requests and keeps high customer service standards. *Responsible for a Help Desk environment that serves the merchant base of customers who utilize modern payment processing technology (Gateways, Terminals, Point of Sale systems). *Assists with troubleshooting, diagnosing and resolving technical and transaction related concerns. *Collects, reports and analyzes data to make strategic recommendations based on trends and opportunity to streamline business operations and make process improvements where applicable. *Creates, updates and maintains process documentation and knowledge base of technical procedures and products. *Prepares complex financial analysis, quotes and reviews competitor bids focusing on providing overall value to merchants to increase retention. *Makes financial and technical recommendations while providing support to sales staff through all stages of the sales process. Works closely with sales staff as an integral team member to provide onsite / Remote installation and ongoing service and support to new bank relationships. Show less

Fresno, California Area

*Responsible for new business development through daily marketing, networking and prospecting. *Strong relationship building skill set. *Consultative sales approach (Sandler Training Method) focused on solving customer needs in a complex electronic payments environment. *Recommends and advises best fit solutions to merchants. *Expert product knowledge in a diverse suite of payment processing products (Terminals, Gateways, Point of Sale Systems and more).… Show more *Responsible for new business development through daily marketing, networking and prospecting. *Strong relationship building skill set. *Consultative sales approach (Sandler Training Method) focused on solving customer needs in a complex electronic payments environment. *Recommends and advises best fit solutions to merchants. *Expert product knowledge in a diverse suite of payment processing products (Terminals, Gateways, Point of Sale Systems and more). *Manages all steps of the sales process from initial prospecting, research and initial contact through consultation and presentation, ultimately leading to long term client relationship management and ongoing customer service. *Responsible for representing bank at public events, marketing events and local partner business organizations. *Ambassador to multiple chambers of commerce to support local business initiatives Show less

Fresno, California Area

*Responsible to lead a team (up to 15 employees) of sales, operations and customer service professionals to serve the local community's banking, investment and financial needs. *Strong management, leadership and coaching skill set . *Develop strategy to consistently exceeds sales, service, and operations goals by clearly communicating objectives, developing employee skill sets and motivating team to success. *Responsible for employee reviews, hiring and managing… Show more *Responsible to lead a team (up to 15 employees) of sales, operations and customer service professionals to serve the local community's banking, investment and financial needs. *Strong management, leadership and coaching skill set . *Develop strategy to consistently exceeds sales, service, and operations goals by clearly communicating objectives, developing employee skill sets and motivating team to success. *Responsible for employee reviews, hiring and managing staffing. *Manage business by identifying areas of opportunity through reporting, analyzing business trends, reviewing Key Performance Indicator metrics then develop, create and implement a strategy to lead to overall performance success. *Leads at the district and area wide level. Given the responsibility to conduct area wide training sessions, conference calls and operational meetings for the Central Valley market (16 banking centers). *Interacts daily alongside staff to provide best in class customer service and financial expertise to local business clients. *Expertise is helping merchants with complex business needs by providing solutions for clients to assist them with increasing revenue and simplifying their business by cross selling bank products. *Promoted the Bank of America brand by representing the bank in local volunteer opportunities such as Junior Achievements and March of Dimes to support local community service efforts. Show less

Fresno, California Area

*Responsible for the management, development and training of a team of sales and service professionals while simultaneously ensuring the rental car needs of individuals, business accounts, dealerships and insurance company clientele are met with a best in class customer service experience. * Responsible for the training, coaching and staff management of the flagship branch in Fresno, CA (up to 10 employees). Leader in new business development, sales, and account management… Show more *Responsible for the management, development and training of a team of sales and service professionals while simultaneously ensuring the rental car needs of individuals, business accounts, dealerships and insurance company clientele are met with a best in class customer service experience. * Responsible for the training, coaching and staff management of the flagship branch in Fresno, CA (up to 10 employees). Leader in new business development, sales, and account management. *Provide superior service to new and existing accounts. Oversee the branch's risk management, operations and fleet management strategy. *Head the coordination of business account rentals, scheduled fleet maintenance and manage reservation logistics daily to ensure a seamless experience for customers. *Sell financial and insurance products, gas collection products and cross sell vehicle models to increase revenue. *Focus on overall branch profits by not only increasing revenue but decreasing expenses through proper fleet management, managing employee staffing and vendor negotiations. Show less

Fresno, California Area

*Part of a best in class management training program. Passed the "MQI" Management Qualification Interview with top scores. *Daily responsibilities included sales, customer service and operational goals as an individual contributor while eventually transitioning into a management role. *Experience includes cross selling insurance products, new business development, marketing, account management and client retention. *Led the scheduling of car deliveries, customer pick up… Show more *Part of a best in class management training program. Passed the "MQI" Management Qualification Interview with top scores. *Daily responsibilities included sales, customer service and operational goals as an individual contributor while eventually transitioning into a management role. *Experience includes cross selling insurance products, new business development, marketing, account management and client retention. *Led the scheduling of car deliveries, customer pick up and returns all while providing personal, prompt and quality service to a variety of customer segments. *Served retail customers, dealerships, insurance companies, and corporate accounts. *Responsible to monitor risk and prevent income losses by monitoring customer deposits, collecting past due charges and correcting billing errors through a systematic review process. Vehicle recovery, asset management and underwriting are a daily task meant to ensure assets are not exposed to loss or charge off. *Financial statements analysis, profit and loss statement review and keeping fleet maintenance standards are an essential part of the business management responsibilities assigned. Show less