Steven Dale Email & Phone Number

Raleigh, North Carolina, United States

Delivering objective advice and analysis to ensure you are receiving exactly what your business needs, at the best price, and not paying for services you don’t need or use.Ongoing optimization of 13 categories of business services, such as telecom, merchant services, small package shipping, waste, utilities, fuel, and more.Billing error identification and recovery.Project management, needs analysis, and technology recommendations.Assisting with hardware upgrades and installs, office relocation, and network integration.

Wake Forest, Nc

Charged with introducing and selling Force 5’s gatekeeper CIP compliance products and services to the power utility market across ten Mid-Western states. Proactively identified opportunities for potential upsell to drive incremental revenue. Created and maintained an up-to-date sales funnel and forecast.➣ Established and grew a diverse partner network throughout the territory to maximize market reach, consistent with the overall sales and marketing strategy.➣ Assisted with developing joint company strategic account planning process, including mutual performance objectives, financial targets, and critical milestones.➣ Orchestrated consistent account management practices, including weekly calls, quarterly business reviews, and reporting on KPIs and account health.➣ Collaborated with internal resources by providing important customer feedback, process-improvement suggestions, and new troubleshooting tips to develop comprehensive 'win' strategies.

Wake Forest , Nc

Earned a fast-track promotion to Account General Manager dedicated to developing Trustwave’s 23 largest accounts. Accountable for revenue attainment and customer satisfaction of over 20% of Trustwave’s customers. Established and grew C-level relationships, becoming a trusted liaison and “go-to” resource.➣ Won the President’s Club Award (110% of quota) in FY21 for sales and customer excellence. ➣ Successfully retained all 23 named accounts and sold an additional $5M in add-on services. ➣ Built an extensive pipeline of qualified opportunities from daily prospecting and F2F networking.

Wake Forest, Nc

Wake Forest, Nc

I participated in a three-person sales team tasked with selling cutting-edge identity and governance solutions to large-scale healthcare organizations and the Northeast/Southeast regions of the U.S.While employed in this role, I:• Achieved 110% of annual quota while also increasing Imprivata's sales pipeline by $5M within the first two (2) quarters of FY20 (representing an increase of 250% over the previous 2 quarters).• Completed the successful closure of 2 of the largest identity governance sales in the company's history.• Developed and led in-depth cyber sales training for the U.S. sales team via four QBRs in Q1 of FY20.• Coordinated and participated in identity governance discussions with sales team members and healthcare customers.

Cary, Nc

Sold a diverse portfolio of technical, administrative, and physical mitigating control products from Cisco, Palo Alto, Splunk, Tanium, Netskope, and Recorded Future. Served as an integral member of a seven-person sales team dedicated to closing business in the Western third of the U.S. ➣ Conceptualized, developed, and led weekly cyber security training for multiple sales teams. ➣ Increased Verizon’s cyber security sales pipeline of qualified opportunities by 350% in FY19.➣ Closed $2.5M in cyber security solutions nationwide, including $1M in the Southeast in FY19.

Wake Forest, Nc

Supervised an Inside Sales Rep and a Partner Rep as part of a provider of digital fingerprinting services. Sold a Managed Identify Verification product throughout the Southeast region. Executed systematic prospecting, lead generation, and network growth development strategies.➣ Exceeded annual sales quotas for two consecutive years (115% in FY16 and 112% in FY17).➣ Won the President’s Club Award 2x in FY16 and FY17 for sales and customer service excellence.➣ Gathered competitive information on products and services to communicate with product development, marketing, customer service, and executive teams.➣ Worked with internal practice teams to maximize clients’ pre- and post-procurement experiences. ➣ Recruited, hired, and coached sellers and evaluated the effectiveness of individual skills in support of long-range strategic objectives.➣ Constructed detailed proposals and led onsite product demonstrations to C-level audiences.

Wake Forest, Nc

Hired to drive all sales and territory development efforts of the company’s priviledge access management product line to enterprise, F1000, and SLED markets in the Southeast. Accountable for recruiting, qualifying, and developing new channel partners. ➣ Closed the first three enterprise Fortune 500 customers in Lieberman Software’s history, in addition to bringing in several new VARs based in North Carolina.➣ Grew the sales pipeline of qualified opportunities from $300,000 to >$5M in two quarters by leveraging channel contacts with VARs such as Eplus, Optiv, and SHI.➣ Increased the Southeast region’s partner relationships by 400% by leveraging personal networks.➣ Secured the first two Fortune 500 accounts with channel partner Optiv in the Carolina territory (BB&T and Blue Cross/Blue Shield).

Wake Forest, Nc

I coordinated day-to-day business and employee operations including sales, engineering, marketing, and support efforts accommodating >60 resorts within the Southeast region, with additional accountability for maintaining a strategic partnership with Time Warner and Comcast. In turn, I optimized the brand's public awareness and visibility by serving as an appointed representative for then-current promotional efforts.While employed in this role, I:• Established Connect Freely as a highly successful wireless managed service provider (MSP) from the ground up, subsequently recruiting, hiring, and training 22 FTEs offering active support for over 9K customers across four (4) states (with the company valued at $4M in yearly revenue).• Achieved $2M in annual revenue via business growth across six (6) offices in the span of two (2) years.• Expanded customer sites from three (3) to 50 by successfully cultivating a strategic partnership with Time Warner Cable to serve as an exclusive provider of hospitality internet services for South Carolina; similarly closed a key deal with Comcast to provide services across five (5) new Florida and North Carolina markets.• Spearheaded the successful negotiation - and eventual sale - of the company to multiple competitors.

Leesburg, Va

Drove global sales and business development efforts for Managed Service Provider (MSP) channel partners AT&T, BellSouth, and Sprint. Led individual annual business plans while overseeing the delivery of quarterly partner certifications and comprehensive product sales training. ➣ Ranked #1 out of 150 peers in overall sales revenue by achieving 149% of quota in FY04.➣ Grew the AT&T account from almost $0 to >$22M in annual revenue in under four years. ➣ Ranked in the top 10% of all Account Managers for four consecutive years by consistently achieving at least 115% of quota and increasing overall MSP revenue from $4.8M to $19M. ➣ Instrumental in defining and implementing Checkpoint’s MSP sales, marketing, and product strategies.➣ Collaborated with multiple internal support and engineering teams to develop accurate proposals, present solutions, and ensure seamless product implementations.➣ Served as a trusted technical advisor and respected subject matter expert for customers resulting in repeat business, referrals, and long-term customer relationships. ➣ Managed the entire sales cycle from start to finish, leveraging internal support resources as needed.