- Received over 40,000+ pounds daily into inventory management system.- Prepared and documented key performance indicator reports to measure productivity and process success.- Strengthened integrity, developing organization systems for records, reports and agendas.- Monitored critical and sensitive supplier lists to handle vendor processing exceptions.- Managed internal procurement database for updates and content changes.- Managed suppliers to meet program requirements with desired quality and delivery.- Created daily market closing report to keep stakeholders up-to-date with meat market prices.- Priced customer purchase orders daily.- Performed reconciliation process weekly/monthly for procurement team and reported discrepancies to finance team.- Submitted credit/debit memos monthly for over/under payments and claims.- Generated dashboards daily/weekly to drive insightful trends for procurement team.- Communicated with other business functions to create material numbers for new products/items.- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.- Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.

- Informed vendors biweekly of their AQL scores to ensure high quality expectations are met.- Documented specific claims by completing and recording forms, reports and logs.- Planned and conducted investigations of claims to confirm coverage and compensability.- Communicated with other departments to establish action plans and manage open claims to closure.- Processed raw meat claims daily and expertly handled as many as 50+ files with impeccable quality.- Monitored reports to identify claims issues and worked with adjusters to resolve problems.- Assessed and conducted negotiations within authority limits to settle claims.- Implemented new invoice updating process to decrease deduction volume.- Designed cross functional database to track trends of cases received, defects, and items received by supplier monthly.- Developed standard work process for deductions team.- Improved claim process by implementing new methodology to ensure claim has been filed in timely manner.- Addressed average of 10+ customer inquiries and complaints each week. Followed up with customers on unresolved issues.- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.- Reviewed outstanding requests and redirected workloads to complete projects on time.- Generated, posted and attached information to claim files.

• Trusted to manage and process claims up to $50,000• Extracted over 100 claims stuck in authorized status to determine the validity of claims over one year of age• Resolved claims system error by reversing 500 claims while updating the sales team the status of their claims to ensure customer satisfaction• Integrated a claims guideline to assist future claims processors in reviewing claims efficiently• Strengthened new interns’ knowledge on claims management systems and processes• Assisted offices, plants, and others with claim entry, approval process, and policies• Collaborated with internal and external customers to resolve claim issues• Managed a high volume of written and verbal communications with field offices and manufacturing locations• Attended department meetings (MWF) to discuss current questions and team related concerns