Steven Norton Email & Phone Number

Burnaby, British Columbia, Canada

Guiding organizational change through development and implementation of change management strategies and plans on major initiatives. Applying change management methodologies to ensure effective impacted partner engagement and adoption of the change. Initiatives include organizational wide projects and programs that impact upwards of 5000 internal employees and 1200 external partners.Supporting sustainment activities to maximize benefits realized. Promoting continuous improvement and… Show more Guiding organizational change through development and implementation of change management strategies and plans on major initiatives. Applying change management methodologies to ensure effective impacted partner engagement and adoption of the change. Initiatives include organizational wide projects and programs that impact upwards of 5000 internal employees and 1200 external partners.Supporting sustainment activities to maximize benefits realized. Promoting continuous improvement and growth towards organizational key strategic goals. Coaching and developing change leaders to support their teams throughout transitions and transformations. Show less

Burnaby, British Columbia, Canada

Leading multiple concurrent new retail store opening, store improvement and operational improvement projects and project teams throughout the project lifecycle. Including the successful opening of 14 retail stores and renovation of 8 retails stores.Working closely with organizational leaders, retail operations management and external partners to ensure all projects were completed within their appropriate budgets, timelines and to the level of quality necessary for organizational and… Show more Leading multiple concurrent new retail store opening, store improvement and operational improvement projects and project teams throughout the project lifecycle. Including the successful opening of 14 retail stores and renovation of 8 retails stores.Working closely with organizational leaders, retail operations management and external partners to ensure all projects were completed within their appropriate budgets, timelines and to the level of quality necessary for organizational and operational success. Acting as the main point of contact between the project and all interested parties.Supporting the hiring, onboarding and training processes for over 250 retail employees. Show less

Vancouver, Canada Area

Leading and coordinating store and operational improvement initiatives. Managing procurement, contracts and budgets for all non-retail products for a network of 25+ retail stores.Developing communication strategies and plans and providing communication of key messaging to an audience of over 250 employees.

Vancouver, Canada Area

Coordinating the training component of multiple large organizational projects. Providing change management support throughout project lifecycles. Major projects supported included the training of over 700 employees and over 15,000 training hours completed.

Bachelor Of Business Administration (B.B.A.), Marketing/Marketing Management, General

Certificate, Project Management

Associates Certificate, Change Management