I work with Sales team members to generate sales using customer focused solutions in a pre- and post-sales support role, which includes the presentation of hardware and software solutions to C level prospects, business management and IT administrators in which I serve as a technology expert, project manager and integrator of these related solutions. Additional roles include IT administration and network support which given me a better understanding prospect needs and assures the tentative prospect that there is a greater depth to understanding the needs, processes and obstacles that integration and change management involve. I also conduct R&D of current and future software solutions which have aided in the creation of our library vend solution, workflow, document management, cost accounting and security product lines.

I maintained, installed and performed training on more than 100 large format copiers, laser printers with RIP’S and Image Station software, color copiers, laminators and vacuum tables. I worked totally unsupervised and served as the service center for Cincinnati, Columbus, Louisville, and Indianapolis areas with our main office in Canton, Ohio.

I maintained, installed, and provided sales support of Sharp office equipment in the Cincinnati area. I completed many factory-training programs. As a Senior Technician I assisted in training programs for field service with new and existing hardware