James Stevens Email & Phone Number

Colorado Springs, Colorado, United States

Scott AFB, Illinois, United States

• Supported Scott AFB/Transcom as the SME for the FAB-T system.
• Serve as the command POC for all SATCOM programs & requirements.
• Review and develop SATCOM portions of operational & exercise plans.
• Provide SATCOM planning and operating support to end-users for narrowband, wideband, protected, and commercial capabilities.
• Arrange, monitor, and support SATCOM operations during training, exercise, and contingency/crisis events from pre‐deployment through execution to the termination.
• Review engineering plans and site information to ensure conformance with the current architecture, as well as assist in the development of future changes and upgrades to SATCOM systems.

St Louis, Missouri, United States

• Supported the National Geospatial-Intelligence Agency (NGA) as a member of the Desktop Support team on the UFS contract. Ensured customers had a swift response to any IT issues and either resolved them at the lowest.
• Hardware support: Thin/Thick client: Computer component repairs (graphics card, ram, etc.) IP Phones and Printers, equipment installation, set-up, and training for users.
• Software support: Thin/Thick client: installation of operating systems, applications, and troubleshooting errors with applications.
• User support: Computer, telephone, and video troubleshooting when operational errors occur. Training when an issue is an operator caused.
• Networking support: limited support to the microcomputer networks. Ensuring connectivity to clients and basic session management.
• Administration support: Distribution and inventory on software and computer stock, making requests or orders for new equipment as necessary. Using Active Directory to ensure customer accounts are managed according to.

Scott AFB, Illinois, United States

I remotely managed, troubleshot, and serviced routers, switches, firewalls, cryptography devices, voice systems, transport systems, and VPN technologies on both classified and unclassified DoD networks.

Afghanistan

• Support the Special Operations Joint Task Force (SOJFT) through remote troubleshooting, direct action, and training as required. I work at the country warehouse/depot and perform inventory management and equipment.
• Installed, operated and maintained Tactical VSAT systems.
• Installed, operated and maintained the SIPR/NIPR Access Point (SNAP) terminal.
• Installed, operated and maintained the Inflatable Satellite Antenna (ISA) terminal.
• Installed, operated and maintained the Micro VSAT terminal
• Installed, operated and maintained the tactical SATCOM radio.

Colorado Springs, Colorado Area

-Perform primary customer interface -Perform daily data entry and general administrative duties required to maintain the database-Review periodic customer furnished data and status reports -Working off-hours/days in support of critical programs, customers or other incidents deemed critical by leadership.-Review Customer Deliverables to ensure all customer.

Colorado Springs, Colorado Area

-Providing support to the Network Operations Center (NOC) within the established 24/7 coverage shift schedule. The contract requires work flexibility, working rotating hours/days/weekends. If necessary, I was required to work off-hours and days in support of critical programs, customers, or other incidents as determined by leadership.- Operating and.

Peterson Air Force Base, Colorado

- Served with the 53rd Signal Battalion under the 1st Space Brigade as a 25S/1C (Satellite Communications Systems Operator-Maintainer/Satellite Systems/Network Coordinator). - Worked as a member of a team that specialized in remote operations, providing high level directives and assistance to other organizations in the MILSATCOM (Military Satellite.

Fort Gordon, Georgia

- Served in the United States Army and received OTJ training in order to be a Satellite Systems/Network Coordinator with an emphasis in Strategic Communications- Configure and operate all real and near real time satellite monitoring equipment.- Configure and operate all wideband satellite communications operations center equipment- Plan and coordinate the.

Fort Jackson, South Carolina

- Served in the United States Army and received On-the-Job (OTJ) training in order to be a SATCOM professional and leader. - I was put through classes and placed in charge of others in order to learn and develop my Personnel Management, Conflict Management. Safety/Composite Risk Management, Leadership development skills and supervisory techniques..

Greater St. Louis Area

- Worked as a member of a team to accomplish goals and objectives ahead of schedule- Was respectable, professional and courteous to the customer- Worked flexible hours in order to accommodate the customer's needs- Provided an accurate inventory of the store with up to 100% accuracy requirements

Bonne Terre, Missouri

- Utilize basic Six Sigma tools and methodology- Worked with minimal supervision. - Setting up, Operating and Maintaining several machines, such as Metal and Wood Working lathes, End Mills, Band saws, Grinders and Buffers. - Setting up, Operating and Maintaining CNC machines such as CNC End Mill and CNC Lathe. - Understanding and Designing blueprints for.

Desoto, Missouri

- Performs routine tasks of food preparation, tray lines serving, setting up equipment and assuring sanitation procedures are maintained for the providing of food services to residents- Customer Service with respect to the residents.