Steven Smith Email & Phone Number

Santa Clara, California, Us

As an original leader in the customer success team for DataStax’s flagship product Astra DBaaS, I was responsible for developing the initial tools for defining, measuring and progressing customers to migrating and new product development on AstraFinancial Tracking:Created a Forecast Realization % to measure financial progression of overall Astra product and individual customers to target areas & enterprises with specific actions.Customer Interactions: Created Astra Stage Progression (AP Stage) to measure and give actionable direction for customer progression. Envision, design, and implement interactive dashboards that provide deep insights into Astra consumption patterns. Technology: By leveraging my expertise in data analysis and SQL, I extract actionable intelligence from complex data sets to guide strategic decision-making. Utilize advanced data analysis techniques to identify trends and translate insights into actionable recommendations, improving operational efficiency and performance.Align Company Focus:Collaborated with cross-functional teams to ensure that data visualizations align with key business objectives and provide real-time visibility into Astra’s usage across the organization. Directly supports the ongoing success of Astra by providing clear, actionable insights that drive performance improvements and inform future strategy.Customer Interaction:Collaborated with Fortune 500 Companies including IBM, Lowe's, FedEx, American Airlines, AT&T, New York Stock Exchange, Cisco, Bank of America, Disney (ESPN), and Family Search, to develop, enhance, or replace their existing database architectures and environments for critical systems.Advanced Technical Skills:Developed an advanced Python script designed to read large diagnostic folders/files. Analyzed key metrics such as data size, read/write transactions per second, workloads, read/write latencies, dropped mutations, partitions, SSTables, tombstones, and garbage collection pauses.

Santa Clara, California, Us

In my capacity as a solutions archigtect, I focused on customer success. I collaborated with Fortune 500 Enterprises, including IBM, Lowe's, FedEx, American Airlines, AT&T, US Patent & Trademark Office, New York Stock Exchange, Cisco, Bank of America, American Express, Disney (ESPN), and Family Search, to develop, enhance, or replace their existing database architectures and environments for critical systems.To facilitate troubleshooting and migration of Cassandra databases, I developed an advanced Python script designed to parse and interpret large diagnostic files. This script analyzed key metrics such as data size, read/write transactions per second, workloads, read/write latencies, dropped mutations, partitions, SSTables, tombstones, and garbage collection pauses.

Glen Allen, Va, Us

I developed internal web applications including customized finance, marketing, engineering, sales applications. I developed and oversaw non-traditional EDI methods including Amazon Web Services (AWS), Groupon, SurLaTab ,Williams Sonoma and more. In 2016, I saved the company over $50,000 in EDI fees just through Groupon orders alone. I was also responsible for ongoing web training for the department.

Glen Allen, Va, Us

Hired as a contractor to complete a 3 month project. After completing the original project (less than 1 month) and other slated projects, I was asked to join the team and lead the internal web development for the company.

Developed an internet based paid subscription web application. Within the first six months, 96% of the top 25 US advertising agencies purchased memberships. Development included PHP, MySQL, CSS, JavaScript, database design, functions, classes, methods, OOD, ERDs, flow charts, SOAP and more.

NetBelieve, Inc develops IT, Internet & Marketing solutions for small companies. Services include extensive web site & database development, complete marketing strategies, logo designs, brochures, and network administration.

Duties: Responsible for local and national website development, multiple location network administration, database development, marketing strategies & implementation, and policies & procedures for the largest home inspection company in the Ozarks. While working with this franchise, I was a paid IT consultant and webmaster for the national office in Chicago and all the franchises across the US. During my involvement, this franchise won the prestigious national award - "Top Producer."

Business Administration, Management

Hs Diploma