Steven Sparks Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Northern Illinois

* Championed a team of 250+ employees, 17 managers, and 5 exempt managers in a $65M store, resulting in a profitable sales culture, efficient operations, and an amazing customer experience* Managed supply chain and vendor relationships to drive accountability and consistent instock KPI’s, resulting in double-digit revenue growth* Analyzed operational data, trends, and developed strategies to improve efficiencies and the customer experience* Led monthly talent succession planning… Show more * Championed a team of 250+ employees, 17 managers, and 5 exempt managers in a $65M store, resulting in a profitable sales culture, efficient operations, and an amazing customer experience* Managed supply chain and vendor relationships to drive accountability and consistent instock KPI’s, resulting in double-digit revenue growth* Analyzed operational data, trends, and developed strategies to improve efficiencies and the customer experience* Led monthly talent succession planning meetings for the district, created sustainable talent strategies and fueled continued team growth Show less

* Onboarded, trained, and developed 200+ employees’ and 10 managers in a $50M annual revenue store* Coached and trained HR Manager peers to achieve company standards within HR operations* Improved retention and team member engagement by 20% through team recognition strategies and solutions* Collaborated with the Store Director on monthly talent review, succession planning and presented to District Manager and HR Group Director

* Supervised a team of 5 managers and 40+ employees for the inbound replenishment process of $50M in annual sales* Devised and planned store annual inventory process resulting in $50,000 in annual cost savings* Proactively identified supply chain opportunities, analyzed reports, proposed and implemented solutions, resulting* Created strategies and utilized workload planning tools to complete all scheduled workload on time for customers

* Cultivated a team of 50+ employees and 4 managers, passionate about and committed to customer loyalty and Target services such as REDcard, Circle, Shipt, and Pick-Up that increased customer traffic and sales by double-digit growth* Leveraged customer survey reporting tools to drive change in key areas with the greatest impact on customer experience and used customer feedback to coach and recognize leaders and employees* Invested in training by conducting sales and customer service… Show more * Cultivated a team of 50+ employees and 4 managers, passionate about and committed to customer loyalty and Target services such as REDcard, Circle, Shipt, and Pick-Up that increased customer traffic and sales by double-digit growth* Leveraged customer survey reporting tools to drive change in key areas with the greatest impact on customer experience and used customer feedback to coach and recognize leaders and employees* Invested in training by conducting sales and customer service meetings to enhance employee’s customer service skills* Nominated by Target HQ to pilot, track, and implement new company initiatives which drove additional sales and increased customer traffic Show less