Steven Su Email & Phone Number

Richmond Hill, ON, CA

Toronto, Ontario, CA

Toronto, Ontario, CA

Toronto, Ontario, CA

Toronto, Ontario, CA

Toronto, Ontario, CA

Part of a lay-off

Calgary, AB, CA

Toronto, Ontario, CA

Toronto, Ontario, CA

Niagara Falls, Ontario, CA

- Evaluated current recruitment and selection procedures.- Developed hiring systems and processes based on best practices and organizational needs.- Researched and analyzed the effectiveness of psychometric tests, assessments, and standardized interview practices.- Presented a revised hiring methodology for the organization to adopt.- Suggested best and.

Toronto, Ontario, CA

• Assisted in the development of marketing materials, including presentations, digital advertising, andnewsletters.
• Wrote and published blogs relevant to business goals and interests to garner customer interests.
• Assisted in PR and communications via social media and communications platforms.
• Reviewed and analyzed data to create a campaigning solution resulting in over a hundred volunteerapplications.
• Created a referral program which resulted in a 10% enrollment increase across all locations.
• Represented the company in B2B sponsorship meetings resulting in the creation of a limited-edition chef’scoat with external company logos. Secured these companies via cold calling: RBC, TD, Cineplex, GeorgeBrown, and.

Richmond Hill, ON, CA

• Provided customers with excellent service by helping locate and provide in-depth product knowledge.
• Consistently made over $3000 monthly commission sales and was ranked in the top 1% in overallcommission sales for three months.
• Consistently sold enough products to encompass 10% of the store’s total monthly revenue.
• Provided the store manager with a more efficient organization plan resulting in increased ability for fellowsales associates to up-sell additional products.

• Delivered English language lessons to non-native speakers in Asia over Skype.
• Reviewed and critiqued student essays, grammar, and pronunciation in the virtual classroom.
• Created a specifically tailored plan for each student to help achieve their goals.
• Classrooms were consistently over 25 people and increased to 30 at the end of the term due toextracurricular unpaid hours being offered.
• Provided the manager with recommendations for instructional material and curriculum changes resulting in increased student and parent satisfaction.

Postgraduate Certificate, Human Resources Management

Bachelor Of Arts - Ba, English And Literature