Steven T. Email & Phone Number

Coeur D'Alene, Idaho, United States

Spokane, Washington, United States

Spokane, Washington Area

♦ Gauge and blueprint diverse reporting tools and KPI dashboards for various stakeholders, using Microsoft PowerBI.♦ Recast and explore data sets for Talent Acquisition to upgrade data transparency and accuracy.♦ Bolster TA team via governing and advising the flow of the complex and nuanced datasets across different regions including AMERICAS, APAC and EMEAI.♦ Recommend, execute, and collaborate with Talent Acquisition process improvement encompassing requisition form automation and the revamping of the Candidate Expense form.♦ Launch and customize the new TA SharePoint site.♦ SmartSheet Subject Matters Expert (I-9 tracker, New Employee Referral Program, Hiring dashboard, Candidate Communication Tracker etc.). ♦ Generate administrative support to Talent Acquisition, HR, and other facets of the business spanning employment paperwork, event planning, reports, ATS support, interview scheduling, off-site meetings, job postings, and other administrative transactions.♦ Engineer interactive Standard Operating Procedures video for new Coordinators.

Spokane, Washington Area

♦ Resolved a wide scope of bill and account edits.♦ Pinpointed and settled pre-identified, unusual cost and consumption patterns and discrepancies as well as determined savings opportunities via working edits.

Coeur D'Alene, Idaho, United States

♦ Screened and scrutinized employee and agent compliance/process adherence through a constellation of risk-based audits, reviews of key metrics and conducting inquiries, interviews, and investigations into allegations of improper conduct/ethics.♦ Performed intricate compliance research and investigations to enhance business operations for the Safeco organization.♦ Furnished expertise by identifying and assessing agent needs to offer innovative solutions on Liberty Mutual products and services and provide education on self-service tools.♦ Partnered with the Process Improvement team to facilitate Liberty Mutual acquisition of Safeco (Claims software/application improvement, claims process improvement).♦ An appointed Subject Matter Expert in claims application for new hires.