Steven Torres Email and Phone Number
Steven Torres work email
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Steven Torres personal email
Steven Torres is a Enterprise Architect at Centene Corporation at Centene Corporation. He possess expertise in sales, real estate, management, customer service, selling and 17 more skills. Colleagues describe him as "Steven is smart and innovative. Always trying to deliver a good experience and better way to do it, if possible!" and "Steven's incredible adaptability with customers has let him excel as a helpdesk analyst. His ability to understand client needs makes customers feel comfortable. His flexibility also allows him to quickly switch tactics if the customer changes their mind about something at the last minute. While at Chase, Steven managed to master a bunch of our products in support of several clients. Steven’s great rapport with the client and relentless perseverance to always make the customer happy allowed him to become one of our best agents"
Centene Corporation
View- Website:
- centene.com
- Employees:
- 17105
-
Lead Infrastructure Domain ArchitectCentene Corporation Nov 2024 - PresentUnited States -
Senior Enterprise ArchitectCentene Corporation Dec 2022 - Nov 2024United States -
Project Lead System EngineerCentene Corporation Mar 2022 - Dec 2022United States -
Senior System EngineerCentene Corporation Sep 2020 - Mar 2022United States -
Problem ManagerCentene Corporation Mar 2017 - Sep 2020Tampa, Florida -
RealtorCornerstone Properties International Jul 2006 - PresentSuccessfully manage my real estate businessDeveloped business relationships with new cliental Network with fellow realtors and others business personal within the real estate industry Contact clients and arranged appointments to meet to review their real estate needsEducate and familiarize clients with the process of purchasing/selling of their homeNegotiate /communicate with other realtors with the terms of my clients contractCoordinate with title/mortgage/insurance companies during the closing process. Manage communication between inspection/ survey/ appraisal personnel with clientContact county personnel for information on commercial real estate parcelsFollow up with clients to confirm there satisfaction with my services Succeeded annual sales goals by 50%Succeeded in listing the largest commercial listing in companies history ($30 million dollar commercial parcels ) -
Problem Management AnalystRaymond James Financial Inc. Feb 2014 - Mar 2017Saint Petersburg, Florida -
Support Analyst IRaymond James Financial Inc. May 2011 - Feb 2014Saint Petersburg, Florida -
Help Desk Level 1 & 2 Modis ContractorJp Morgan Chase Feb 2011 - May 2011Level I & II technical support to user base, including clients, customers and partners. (remote and on-site)Key functions of support: Desktop, Network, Notes, Blackberry, Printers Setup, Remote Access and software installs, Project rolloutsTake support calls and log issues into problem management system (e.g. Resolve, Remedy, TrackIt). Provides diagnoses basic hardware and software problems by phone or email. Responds to customer inquiries and answers customer questions. VNC or MS Communicator connect to remote clients PC and troubleshoot issues with end users PC’s and if unable to resolve escalate a ticket to the appropriate tech group. Troubleshoot software roles issues, Windows end user profile issuesConduct new hire bridge call laptop setup training for 6-8 personal -
Relationship SpecialistGrow Financial Federal Credit Union Aug 2010 - Nov 2010 -
Member Service RepresentativeTampa Bay Federal Credit Union Nov 2009 - Aug 2010Assist members with their financial needs, listen to the members and look for the opportunities to cross sell different productsOpen members accounts and run them through Chexsystems / Efund and credit background checkOpen Checking, Saving, Money Market, Holiday and Youth accounts.Open IRA's (Traditional / Roth), CD'sApply, process and close members for CU loans (Auto, boat, motorcycle, or recreational vehicle , Lines of Credit, Home equity lines of credit, Refi, Certificate secure loans, Visa credit loans)Resolve retention issues with members about account charges and feesRun the daily opening and closing procedures for the branchComplete weekly online training on policies, procedures and compliance courses. Assist members with account management (ordering checks, Debit cards and resetting Debit pins, account inquiries).Complete monthly Stat sheet showing monthly sales goals.Help members with training for use with our online banking system Assist members with their financial needs on a day to day basisPresented infrastructure Proposal Idea to Chief Operation Officer of TBFCU that would result in a productivity savings of over 95k yearly. COO approved proposal process is being implemented into TBFCU. -
Sales Support Specialist / Vp, AdminFis Jan 2009 - May 2009Created the monthly and quarterly reporting for the North American Card division of FIS. Create end of month business unit sales and activity report for executive management.Supported four executive Vice PresidentsSupported staff with creating RFP's and RFI's for SAM's and PSC's.Supported the sales quota of $150 million for the NA cards product sales consultants.Gather contact information from FIS internal systems and outside sources to create marketing campaignsFormat, combine, and bind different business unit's presentations to be use during onsite client site visits to the St. Pete FIS facility.Coordinate client site visits to the FIS facility, which may include but not limited to:Coordinate with the FIS sales rep and all other presenting personnel.Create security clearance for visiting clients.Coordinate creation and final delivery of sales/product presentation onsite.Coordinate food ordering, welcome client gifts and overall management of the site visit.Log and overnight contracts each night to Contract ProcessingKeep procedural manuals up to date (site visits, contract packages, new hire manual, training, etc.)Set up iLinc /Live meeting webinars; also train PSC's and SAM's on new Live meeting 2007.Manage office supply inventory Work on numerous additional sales projects for VPs/SAMs/PSCsHelp coordinating with sales staff to upgrade software/hardware PCs or Blackberry / handheld devices -
Store Sales ManagerA-1 Communications Sep 2004 - Nov 2008Speak with customer and understand their needs and what products we have that might assist for those needsListen to customer and try to cross sale other producesAnalyzed and investigate problems with Nextel/Sprint 2way phones Repaired or maintained Nextel -Sprint phonesCustomer care and support for Nextel/Sprint sales and activationDefused irate customers and aided in solving there cellular issues Top sales agent in office last 2 years Troubleshoot clients laptop connectivity issues to Sprint wireless system Analyzed/resolved customer PC issues and remove viruses/spyware/malware Run daily reports and office dutiesManage outside sales reps and inside sales associates. Coach outside sales team and assist in closings if neededWeekly meeting with sales team reviewing monthly goalsTrain sales team in selling strategies, cold calling
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Store Sales ManagerWtg Wireless Oct 2001 - Sep 2003Analyzed and research problems with Nextel phonesReplace or repair Nextel phonesCustomer care and support for Nextel Sales and activationSell Nextel phones and accessories Listen to customer and try to cross sale other producesRun daily reports and office dutiesCustomer care and support for Nextel/Sprint sales and activationDefused irate customers and aided in solving their cellular issues Speak with customer and understand their needs and what products we have that might assist for those needsRun daily reports and office duties, sales reports, inventory management
Steven Torres Skills
Steven Torres Education Details
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Itt Technical InstituteComputer Networking Systems Technology -
Progress
Frequently Asked Questions about Steven Torres
What company does Steven Torres work for?
Steven Torres works for Centene Corporation
What is Steven Torres's role at the current company?
Steven Torres's current role is Enterprise Architect at Centene Corporation.
What is Steven Torres's email address?
Steven Torres's email address is st****@****.rr.com
What schools did Steven Torres attend?
Steven Torres attended Itt Technical Institute, Hillsborough Community College.
What are some of Steven Torres's interests?
Steven Torres has interest in Boating, Football, Real Estate, Technology, Gaming, Cars, Texas Holdem, Fishing.
What skills is Steven Torres known for?
Steven Torres has skills like Sales, Real Estate, Management, Customer Service, Selling, Negotiation, Marketing, Networking, Training, Sales Process, Troubleshooting, First Time Home Buyers.
Who are Steven Torres's colleagues?
Steven Torres's colleagues are Subash Reddy, Riad M. Khan, Mba, Chloe Sochar, Jennifer Wilson, Cara M. Larose, Tia Billingsley, Pedro Santiago.
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