Steven Vo Email & Phone Number

Perth, Wa, Au

In my role as Faculty Business Analyst, I provide strategic insights to the faculty executive team and lead process improvement initiatives and data-related administration (e.g., for business cases, accreditation, course reviews). My work spans across learning and teaching, research, indigenous engagement, international/global, and general business administration.

As the WA Co-Chair for IEAA Young Professionals, I am dedicated to building a community of emerging leaders within the international education sector. My role revolves around sector engagement, facilitating knowledge exchange, and creating impactful networking opportunities for young professionals.Key achievements:- Building relationships and collaborating with industry partners to expand the reach of events and secure additional sponsorships, leading to bigger and more impactful events.- Achieving significant growth in event participation (77% within the first year) and having the largest participation numbers among all states for events.

The peak body for international education in WA, StudyPerth’s role is to elevate international education and grow the sector in WA. Reporting to the CEO, and managing 2 FTEs, this role is responsible for managing both internal (e.g., governance, HR, and finance) and external business services (e.g., membership, research, communications, and grant programs).Key achievements- I managed the sector engagement team and was responsible for research, engagement, and membership services. Under my management, membership increased by over 42%, growing StudyPerth’s representation of the sector and revenue.- I secured two major international education conferences for WA (ICEF ANZA 2023 and APAIE 2024) through collaboration with the State government, Education Providers and other stakeholders. I managed resourcing for the ICEF ANZA conference, which drew in over 516 delegates and achieved a satisfaction rate of 98.4% from attendees.- Lead negotiator with State Government stakeholders, securing $2.8 million in funding by aligning StudyPerth’s initiatives with government goals. This also strengthened government relations and helped StudyPerth secure its first longer-term contract.- Prepared, controlled, and monitored budgets and grant applications. Additionally, I prepared detailed reports for acquittal processes, ensuring compliance with financial regulations and effective use of resources.- Presented at workshops, conferences, roundtables, and events and drafted parliamentary inquiries to advocate for international education and address sector challenges. I spotlighted the economic contribution of international education to Western Australia and highlighted issues like the student accommodation crisis.- Introduced new processes and initiatives that enhanced workplace efficiency. Examples include staff/Board onboarding, CRM workflows, financial and progress reporting, the development of an intranet through SharePoint, and the rollout of project tools.

The City of Melville is a well-established municipal with over 100,000 residents, covering an area of 52km2. Reporting to the Manager, City Buildings, this role was responsible for project management support for the organisation and the delivery of the City of Melville’s major projects.Key Achievements- Manage the end-to-end delivery of complex/political capital and non-capital projects. My relationships with community groups, internal stakeholders, and state government bodies, supported the successful delivery of these projects. - Prepared systems and processes to support the delivery major projects, such as a $40 million Library Culture Centre and the Food Organic Garden Organics 3 bin rollout. The 3-bin roll out involved validating over 33,000 data sets of addresses and creating over fifty maps for delivery. This exercise managed to avoid the incorrect delivery of over two thousand bins. - Prepared multiple business cases that were approved by the Executive Management Team. This includes a $1million facility that would be used as the template for business cases in the organisation.- Led project management process improvement projects. This includes creating tools and templates supporting the Project Management Framework. These improvements include reducing carry forwards and minimising scope creep. - Lead the formation of the Project Management Office that, improved the transparency of projects in development, supported a consistent approach to project management, improved portfolio management and resource planning, improved links to capital budget planning.- Collated, reviewed, and report to the Executive and Management Leadership Team on projects in development to support project prioritisation. - I reviewed business cases prior to being submitted for approval to the relevant departmental manager. Additionally, I ran project management training across the organisation. Over twenty business cases were submitted within the year.

Young IPWEA (Institute of Public Works Engineering Australasia) encompasses a compelling array of goals that hold immense significance for emerging professionals within the public works industry. These objectives are strategically crafted to foster growth, diversity, and expertise within the sector. As the Chair of the WA division, I was responsible to guide and lead the committee, represent Young IPWEA on the WA Board, and the National Young IPWEA group, and promote and implement initiatives.Key Achievements: - I prepared the Young IPWEA strategy and action plan ensuring robust governance and business continuity for the committee.- Successfully introduced "Pocket Sally," a NSW-initiated and national initiative, to Western Australia. Pocket Sally offers valuable insights; more information is available at https://pocketsally.com/.- Pioneered the establishment of a student base by engaging with universities, encouraging students to actively participate in the public works sector.- Presented at national and state conferences, contributing insightful perspectives to the industry.

The City of Gosnells is one of WA’s largest-growing metropolitan councils, catering to over 118,000 residents. Reporting to the Manager of City Facilities, this role was responsible for managing various strategic infrastructure projects.Key Achievements:- Provided project management support to strategic infrastructure projects, such as mixed-use subdivisions and buildings. This included the Mills Park Project, a $47 million project that won a suite of national and local awards.- Prepared and presented progress reports to the executive team. - Lead project manager to develop business cases for various projects including public open space redevelopments, subdivisions, and building projects. - Project management team member for the construction of residential subdivisions. Averaging a 20% return, my experience led me to be part of an advisory group for the council’s disposal of land assets. - Created organisation-approved templates that streamlined administration tasks and supported project delivery. This included multiple quality assurance documents, registers, project plans, business cases, etc.

Perth, Australia

Perth, Australia

Perth, Australia

Master Of Business Administration - Mba, 90.5

Diploma Of Project Management

Bachelor Of Engineering (Beng), Civil Engineering

Recipient of the UWA excellence award

Education record

Top ATAR student Awards include: Outstanding Academic Achievement (2006-08) Outstanding Application (2007-08) Outstanding Service (2008).