Sr. Electronic Technician
Addison, Il
• Repaired, updated, and test LCD, DLP, digital cinema projectors, and LCD, Plasma monitors• Repaired, calibrated, and test medical monitors• Repaired and reimaged single board (ops) computers• Prepared products for trade shows• Trained 3rd party service centers• Provided technical support for field service managers and customer service• Corresponded with partners based in Japan providing feedback related to quality control and defective products• Maintained minimal… Show more • Repaired, updated, and test LCD, DLP, digital cinema projectors, and LCD, Plasma monitors• Repaired, calibrated, and test medical monitors• Repaired and reimaged single board (ops) computers• Prepared products for trade shows• Trained 3rd party service centers• Provided technical support for field service managers and customer service• Corresponded with partners based in Japan providing feedback related to quality control and defective products• Maintained minimal WIP inventory• Generated defective product reports• Utilized SAP, Windows, and Microsoft Office• Developed procedure for sensor reattachment on medical monitors• Assisted IT with networking, computer and UPS backup problems• Worked with team to develop testing procedures for returned product• Maintained Dunkin Donuts single board computers over a 5 year warranty plan • Repaired on average of 700 unit per month in collaboration with other technicians• Identified epidemic failures in new and current product Show less