As IT Support at Felhaber Larson Law Firm, helping our attorneys and professionals do their job more effectively is my goal. I make sure the technology aspect of any firm project or client request runs as smoothly as possible and allows them to put more focus on the client. As the IT trainer, I provide system orientation for new employees, as well as training for existing software programs and strive to make our professionals feel immediately at ease and to help them utilize our IT programs for maximum efficiency. I pride myself on being available by supporting our professionals after-hours and on weekends, they are assured that competent support is only a phone call or email away.I thoroughly enjoy my work in computer support and I am known for my ability to calm people during high-pressure situations. My goal every morning is to arrive at work with a warm, inviting smile, coupled with an eager attitude to work.Previously, I provided leadership in the areas of accounting, payroll and billing support for law firms.
Listed skills include Microsoft Office, Customer Service, Technical Support, Microsoft Excel, and 23 others.