Steve Riddle Email & Phone Number

Brisbane, QLD, AU

Brisbane, Australia

• CoachStation specialises in leadership, people and business development. Our skills, experience and focus areas include:* Role Integration Coaching (RIC) Program
• Leadership & Management Development
• Leadership / Workplace Coaching and Mentoring
• Workshop Facilitation & Team Development
• Business ConsultancyIt is why we do what we do that matters! Our core purpose is to make a genuine difference.We can and do positively influence both cultures and business… Show more CoachStation specialises in.
• Business ConsultancyIt is why we do what we do that matters! Our core purpose is to make a genuine difference.We can and do positively influence both cultures and business results.The opportunity to assist managers and.

Brisbane, Australia

At Novum our approach to architecture is centred around integrity, innovation and humility. We partner with our clients and their communities to affect growth and positive change socially, culturally, and in their built environments. Our team is experienced in church, education, seniors living, aged care, and health projects. Novum was founded in 2017 by.

Brisbane, Queensland, Australia

The Queensland Government Mentoring for Growth (M4G) program works with local businesses to help them drive growth. It uses a panel mentoring experience bringing together expertise in a range of fields providing mentoring and guidance on a volunteer basis.M4G focuses on businesses with challenges relating to business growth and innovation.

Sydney, Australia

Following on from an initial business review, my report recommendations were accepted and the opportunity to assist TFS by taking on the Head of Customer Service and Complaints role until November 2014. This was achieved by focusing on technology, systems, culture and most importantly our team. * Senior leader responsible for the customer service.

Australia

As a Senior Consultant with Business Aspect I was engaged early in 2013 to conduct a review of all areas within the Toyota Financial Services (TFS) Customer Solutions Contact Centre in Sydney. The resulting report and recommendations were implemented in the latter few months of 2013 and most of 2014, led by myself in the role of Head of Customer Service.

Brisbane, Queensland

A national leadership role responsible for the development and application of customer service strategies for the GE Money operations in Australia and India.I led a team of 3 leaders based in Queensland, NSW and Victoria who, in turn, had 14 direct reports between them. The teams were made up of Business Coaches whose primary role was to drive customer.

Brisbane, Australia

I led a team of Business Coaches. My team and I focussed on developing strategies for the purpose of driving efficiency and effectiveness in our business. Our purpose is to drive optimum customer experience, business improvement, cultural and transformational change through process change, coaching and leadership development.

Australia

Led a team of Resource Planners based in three sites/States who scheduled for 750+ agents in numerous GE call centres located in Australia. Key goals of efficiency, cost-savings, stakeholder management and balancing staff/business needs.

Bachelor Of Business, Marketing

Business underpins every sector of our economy and is fundamental to all industries. We rely on business for our jobs and prosperity. In.

Cert Iv, Coaching

Graduated from the course having learned about and practiced Workplace Coaching; Executive Coaching; NLP; Communication and CBT themes..

Certificate, Mental Health First Aid For The Workplace

The Blended Mental Health First Aid in the Workplace course is a combination of online (eLearning) and a half day of follow-on.

Training & Assessment (Tae 40110), Training & Development

This qualification enables you to develop the competencies required to perform the role of a skilled trainer, facilitator, and assessor in.

Disc Behavioural Assessments, Certificate Of Accreditation - Everything Disc

The key to understanding the DiSC dimensions of behaviour is to understand the two needs that drive them. There are two basic needs that.

Cert Iv, Retail Management

Skills developed include, managing merchandise and store presentation; leading and managing people; providing a safe working environment.