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• Text Messaging Marketing and Automation guru• SMS Automation for Bullhorn (TalentRover/JobScience), TargetRecruit, M|Ploee, TargetX, RecruitmentRx, LeftMain for REI, PropertyBase• Expert on Salesforce Email/Calendar Tools - see my whitepaper• GM ActionGrid(Conga Grid) & Director of Competitive Intelligence @ Conga• CEO/Founder, CRMCulture/ActionGrid, a 52-person Salesforce consulting/ISV firm before its acquisition by Conga (April 2016). • Invented/Funded/Developed ActionGrid for Salesforce (acquired by Conga April 2016)• Invented/Funded/Developed Pivotal Productivity Pack (acquired by Aptean July 2015)• Starting out of my basement as a one-man shop, my teams deployed 412 solutions for Salesforce, Pivotal CRM and Microsoft Dynamics CRM over the 8 years of CRMCulture. • Pivotal CRM Partner of the Year: 2010, 2011, 2012.• 28 yrs experience in IT, Operations, Prod Mngt, Acct'ing, Marketing, Customer Service & Sales• High achieving, proven leader with a reputation as a doer• Highly acclaimed CRM User Adoption Expert• As a former collegiate All-American and national class marathon runner, I set a fast pace in business and set high expectations both personally and professionally. Specialties: CRM, Salesforce, Pivotal, Microsoft Dynamics, SMS (360 SMS, SMS Magic, Live Msg, Mogli), Marketing Automation (Pardot, Marketo), Salesforce Email tools (LinkPoint360, ZynBit, Cirrus Insight, SmartCloud Connect, RevenueGrid, Salesforce Inbox), Accounting (Quickbooks, MAS500, Acuity, Great Plains), Lean Six Sigma, Operational Excellence, Customer Service, Business Process design and implementation.
Bolder Crm
View- Website:
- boldercrm.com
- Employees:
- 4
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CeoBolder Crm Jan 2018 - PresentBoulder, Colorado, United StatesBolder CRM is the exclusive USA/Canada distributor of 360 SMS for Salesforce, the most elegant and technically complete text messaging solution for the Salesforce platform. We also help Salesforce ISV's with their product, marketing and sales strategies using the experiences of building ActionGrid, Productivity Pack and the CRMCulture consulting firm. Both firms ActionGrid/CRMCulture were acquired by Conga in 2016 and the "Productivity Pack for PivotalCRM" was acquired by Aptean in 2015. -
Salesforce Delivery ManagerPropertybase Oct 2017 - Mar 2018Boulder, Colorado, United StatesContract position to enhance internal Salesforce org as well as provide product enhancements to the PropertyBase product for real estate users, plus implement the PropertyBase solution for the more complex customers. -
Competitive Intelligence ConsultantMogli Sep 2017 - Oct 2017Boulder, Colorado, United StatesShort volunteer engagement for Product Consulting and Competitive analysis of their Salesforce SMS offering. Produced white paper and advice on competing in the SMS space. -
Sms MagicSms-Magic Powered By Screen-Magic Mobile Media Pvt. Ltd. Feb 2017 - Aug 2017- Product Management- Sales & Marketing -
General Manager - Actiongrid (Conga Grid)Conga Apr 2016 - Feb 2017Broomfield, CoAs the Founder/CEO of ActionGrid, I assumed the role of General Manager for the ActionGrid product line after the April-2016 acquisition by Conga. Also had role as Director of Competitive Intelligence analyzing Conga Composer against competitors such as DrawLoop.Videos below are me demonstrating various aspects of ActionGrid. -
Ceo & FounderCrmculture/Actiongrid Jul 2007 - Apr 2016Boulder, Chicago, San Diego, IrvineSteve founded CRMCulture out of his basement in 2007. The company was a Salesforce SI partner and ISV for the Salesforce AppExchange featuring the apps: ActionGrid, Secure Mass Update and Campaign Member Loader. CRMCulture and the ActionGrid application were acquired by Conga in April-2016. At acquisition CRMCulture employed 52 people with headquarters in Boulder, Colorado and offices in Chicago, San Diego, and Irvine. CRMCulture was a top implementation partner for Salesforce and Marketing Automation systems (Pardot, Marketo, Emma and homegrown). We implemented and coached customers to have a "CULTURE" of customer relationship management and lean business processes that focus on generating good customer profits through superior customer experience management. Prior to Salesforce, CRMCulture implemented Pivotal CRM and Microsoft Dynamics CRM systems. During that same period we developed the Pivotal Productivity Pack add-on and Pivotal SmartPhone app both of which were acquired by Aptean (parent company of Pivotal CRM) in July-2015.
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Vp Operational Excellence & MarketingItt - Vis Dec 2006 - Jun 2007• Leadership strengths and strategic role of IT led to this promotion• Continuous, unrelenting focus on improving business processes• Re-organized/re-energized and empowered Marketing Department
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Chief Information Officer & Vp Support ServicesItt - Vis Jan 1994 - Dec 2006Boulder, Co• CRM Guru - Frequent vendor reference (Pivotal/Goldmine), conference speaker and press reference• Instrumental in company growth from $4M to $30M• Intimate knowledge of sales, marketing, operations and accounting positioned my IT teams as highly strategic to the business• Created an IT culture aligned with revenue and profit objectives of the business• Expert financial accounting knowledge and accounting application experience.• Passed two Sarbanes-Oxley Audits• Every piece of information technolgoy at ITT - VIS was put in under my supervision.• Simultaneously managed Tech Support Department (VP Support Services)• Drove customer-focused initiatives and processes that showed measureable customer service improvement
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Chief Information OfficerResearch Systems, Inc. 1994 - 2000Boulder, CoImplemented multiple CRM and Accounting Systems over 14 yearsResponsible for all network, security, and disaster recoveryOversee staff of IT Developers and Network Administrators
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Technical Support ManagerQuark Software Inc. Jan 1990 - Jan 1994Denver, Colorado- Started as a tech support agent but shortly afterwards became the manager of the Tech Support Department hiring and training over 90 employees over a 4 year period. - Opened the London and Copenhagen offices -
Math/Computer Science TeacherHighlands Ranch High School Sep 1987 - Aug 1989Highlands Ranch, Co- Junior High Math Teacher- High School Computer Science Teacher- Head Track & Field Coach
Steve R. Skills
Steve R. Education Details
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Entrepreneurship And Innovation Mngmt -
Mathematics/Education
Frequently Asked Questions about Steve R.
What company does Steve R. work for?
Steve R. works for Bolder Crm
What is Steve R.'s role at the current company?
Steve R.'s current role is CEO at Bolder CRM / 360SMS.
What is Steve R.'s email address?
Steve R.'s email address is sr****@****4dv.net
What is Steve R.'s direct phone number?
Steve R.'s direct phone number is +130387*****
What schools did Steve R. attend?
Steve R. attended University Of Colorado Boulder, Western Colorado University.
What are some of Steve R.'s interests?
Steve R. has interest in Crm Software, Skiing, Leadership Books, Marathon Running.
What skills is Steve R. known for?
Steve R. has skills like Crm, Salesforce.com, Marketing Automation, Pardot, Actiongrid, Email Marketing, Microsoft Crm, Pivotal Crm, Pivotal, Microsoft Dynamics Crm, Sms, Professional Services.
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Steve Baker
Rockwall, Tx2ibsa.com, interstatebatteries.com3 +146922XXXXX
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