Steve R. Email & Phone Number

Boulder, Colorado, United States

Bolder CRM is the exclusive USA/Canada distributor of 360 SMS for Salesforce, the most elegant and technically complete text messaging solution for the Salesforce platform. We also help Salesforce ISV's with their product, marketing and sales strategies using the experiences of building ActionGrid, Productivity Pack and the CRMCulture consulting firm. Both firms ActionGrid/CRMCulture were acquired by Conga in 2016 and the "Productivity Pack for PivotalCRM" was acquired by Aptean in 2015.

Boulder, Colorado, United States

Contract position to enhance internal Salesforce org as well as provide product enhancements to the PropertyBase product for real estate users, plus implement the PropertyBase solution for the more complex customers.

Boulder, Colorado, United States

Short volunteer engagement for Product Consulting and Competitive analysis of their Salesforce SMS offering. Produced white paper and advice on competing in the SMS space.

- Product Management- Sales & Marketing

Broomfield, Co

As the Founder/CEO of ActionGrid, I assumed the role of General Manager for the ActionGrid product line after the April-2016 acquisition by Conga. Also had role as Director of Competitive Intelligence analyzing Conga Composer against competitors such as DrawLoop.Videos below are me demonstrating various aspects of ActionGrid.

Boulder, Chicago, San Diego, Irvine

Steve founded CRMCulture out of his basement in 2007. The company was a Salesforce SI partner and ISV for the Salesforce AppExchange featuring the apps: ActionGrid, Secure Mass Update and Campaign Member Loader. CRMCulture and the ActionGrid application were acquired by Conga in April-2016. At acquisition CRMCulture employed 52 people with headquarters in Boulder, Colorado and offices in Chicago, San Diego, and Irvine. CRMCulture was a top implementation partner for Salesforce and Marketing Automation systems (Pardot, Marketo, Emma and homegrown). We implemented and coached customers to have a "CULTURE" of customer relationship management and lean business processes that focus on generating good customer profits through superior customer experience management. Prior to Salesforce, CRMCulture implemented Pivotal CRM and Microsoft Dynamics CRM systems. During that same period we developed the Pivotal Productivity Pack add-on and Pivotal SmartPhone app both of which were acquired by Aptean (parent company of Pivotal CRM) in July-2015.

• Leadership strengths and strategic role of IT led to this promotion• Continuous, unrelenting focus on improving business processes• Re-organized/re-energized and empowered Marketing Department

Boulder, Co

• CRM Guru - Frequent vendor reference (Pivotal/Goldmine), conference speaker and press reference• Instrumental in company growth from $4M to $30M• Intimate knowledge of sales, marketing, operations and accounting positioned my IT teams as highly strategic to the business• Created an IT culture aligned with revenue and profit objectives of the business• Expert financial accounting knowledge and accounting application experience.• Passed two Sarbanes-Oxley Audits• Every piece of information technolgoy at ITT - VIS was put in under my supervision.• Simultaneously managed Tech Support Department (VP Support Services)• Drove customer-focused initiatives and processes that showed measureable customer service improvement

Boulder, Co

Implemented multiple CRM and Accounting Systems over 14 yearsResponsible for all network, security, and disaster recoveryOversee staff of IT Developers and Network Administrators

Denver, Colorado

- Started as a tech support agent but shortly afterwards became the manager of the Tech Support Department hiring and training over 90 employees over a 4 year period. - Opened the London and Copenhagen offices

Highlands Ranch, Co

- Junior High Math Teacher- High School Computer Science Teacher- Head Track & Field Coach

Mba, Entrepreneurship And Innovation Mngmt

Activities and Societies: Authored CRM Business Plan for Business Plan Competition Entrepreneurship Focused

Ba, Mathematics/Education

Activities and Societies: Vice President Student Body 1986 Academic All-American 1985/86 All-American X-C and Track 1985 Captain National.