Steven Ryckman Email & Phone Number

Plano, Tx, Us

Farmers Branch, Texas, United States

Enterprise Applications Manager for the City of Farmers Branch. Team consists of Application Administrators, GIS and Business Intelligence groups.

Plano. Tx

Managed staff of 14 Application Support Analysts who provided solutions for the city departments on both the Public Safety Systems Team and the Enterprise/Business Applications Team in the Technology Solutions Department.

Plano, Texas, United States

I was asked to move up and fill this position temporarily since my former boss moved on to another city. In addition to my previous Public Safety Team and Business Applications Team, the GIS/BI Team and Development Team and their manager and supervisor respectively were my responsibility - right as budget season was kicking off.

Plano, Tx

Oversaw Technology Services staff and systems for public safety departments (Dispatch, Emergency Management, Fire & Police).

Plano Police Department, Plano Tx

Programmer Analyst II for Public Safety Systems.

Plano, Tx

Oversaw the Customer Support Department, Installation Team and Disaster Recovery Services. Was sole developer for all in house applications as well as Central Station Manager, VaporPaper, Receiver Server and SIMSWeb product lines. Was responsible for all servers, network and telecommunication equipment including server virtualization to reduce server footprint. Researched/designed and implemented Disaster Recovery Center including VOIP phone system conversion. Handled complete relocation of office in spring of 2012 in short turn-around including locating suitable facility, build-out of infrastructure and orchestrating relocation with multiple telco/data circuit vendors with minimal down time.1994-2001 - Software Developer2001-2005 - I.S. Manager2005-2012 - VP Technical Services

Wadsworth, Il

Provided security/fire alarm systems, patrol services and radio system configuration/support in Northern Illinois and Southern Wisconsin. Customers included everything from small residential systems to commercial buildings and small airports.

Beach Park, Il

Support tech for key customers of the BOLD Alarm Monitoring Software running on the Theos Operating System. Developed many in-house support systems using Theos C++ and Basic on ISAM databases for multi-user network. Was responsible for supporting "key customers" and duties included research and development of new hardware systems.1988-1991 - Customer Support Technician1991-1993 - Sr. Support Technician

Gurnee Il

Dispatcher for Gurnee Police Department, Gurnee Fire Department, Newport Fire Department and city public works department.

Waukegan, Il

Computer Operator for county mainframe computer system. Worked part time for several years afterwards on elections, tax season, etc.. when they needed extra manpower. Dual IBM 3093 mainframes running VM/CICS and a VAX system. Ran nightly batch jobs, processed card/tape sets and designed/ran reports.1985-1986 - Computer Operator1986-1987 - Sr. Computer Operator / Third Shift Supervisor

Associate Of Arts And Sciences - Aas, E-Business Development C# .Net

Activities and Societies: Also have a Certificate in Software Development from Collin College, December 2006

Computer Science