Director, Marketing Technologies
Ottawa, Canada Area
Every aspect of marketing — from brand and campaign to content marketing and awareness advertising, analytics and measurement — is affected by technology. I was the Marketing Technology Evangelist at the centre of it all. In that role at McMillan, I:- I led a 12-member team, including all front- and back-end developers, production artists, and quality assurance groups. The team included in-house staff and international contractors.- Audit Marketing Technology stacks of global B2B brands for inefficiencies opportunities and produce a MarTech blueprint that satisfies the needs of the customer journey. - Source, evaluate and integrate the following technologies in McMillan and client stacks: CRM, Data Cleansing, Marketing Automation, SEO, Dashboard & BI, Content Management, Tag Management, Personalization, and Optimization.- Responsible for integrating Artificial Intelligence and Machine Learning tools into marketing operations for McMillan and our client partners.- Responsible for ensuring proper data segmentation, personalization and optimization of creative and messages across all digital channels for client campaigns.- Technical Project Manager on all $100K+ digital projects, acting as primary contact to client marketing and technical teams, then managing all aspects of design, development and go-live.- Regularly lead the following for McMillan and Global B2B brands:-- Lead nurture, awareness and upsell/cross-sell campaigns in Eloqua, HubSpot, Marketo, and Pardot.-- Data capture and dashboards in Google Analytics and Adobe and BI tools such as Klipfolio and BIME Analytics.-- User testing leveraging UserTesting and Treejack-- Set up, deployed, and reported on Net Promotor Score (NPS) programs.-- Email automation in all major Email Service Providers, including MailChimp, ConstantContact, and SendGrid. -- Event Management in Bizzabo, cVent and EventBright and webinars in YouTube Live.