Steve Straight

Steve Straight Email and Phone Number

Senior Documentation Manager at Verisk
Steve Straight's Location
Greater Boston, United States
Steve Straight's Contact Details

Steve Straight personal email

n/a
About Steve Straight

Innovative, results-driven documentation manager with more than 15 years of progressive experience building and improving software and hardware documentation teams. Demonstrated record of improving documentation usability and user value while reducing cost and time-to-market. Accomplished project and budget manager. Adept people manager, including remote and problem employees. Possesses exceptional technical writing, leadership, communication, and interpersonal skills. Expert at DITA, CMS, and documentation minimalist and modularization principles.

Steve Straight's Current Company Details

Senior Documentation Manager at Verisk
Steve Straight Work Experience Details
  • Oracle
    Senior Manager, Documentation
    Oracle Jul 2015 - May 2020
    Bozeman, Montana
    I managed the technical documentation team for a successful SaaS cloud application. My job was to streamline processes, reduce complexity, and filter out background noise so that my team can deliver information to our customers as quickly as our development team can create new features. I assigned documentation deliverables to my team based development schedules, product complexity and writer expertise. I coordinated with peer groups to engineer and troubleshoot authoring tool, output format, and translation solutions. I leveraged my DITA expertise to help my team and peers understand the power and possibilities of this technology, implement DITA-based solutions now, and plan for the future.
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  • Trueposition
    Director, Technical Publications And Training
    Trueposition Apr 2008 - Mar 2015
    Berwyn, Pa
    Designed and implemented documentation processes that reduced development time by more than 50%, reduced errors, and increased quality. Implemented a DITA-based CMS. Managed the conversion of 8000 pages of documentation into DITA XML. Implemented new documentation review processes that greatly reduced reviewer effort and increased documentation accuracy.• Reduced documentation effort and time to market by 50%.• Earned company Leadership Award for completing the DITA XML conversion project with a 75% staff reduction. • Replaced 100+ separate documents with an online portal, increasing documentation accessibility by a factor of 10.• Redefined documentation process to maximize the benefits of the Agile software development process.• Mentored and nurtured staff. Managed difficult employee issues and performed terminations due to force reductions and cause where necessary.
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  • Openwave Systems
    Technical Publications Manager
    Openwave Systems May 1999 - Apr 2008
    Burlington, Ma
    Improved documentation usability by implementing new writing styles and templates. Implemented a CMS and integrated content into DITA XML, reducing content size and delivery time by 30%. Maintained morale and provided strong leadership in a challenging economic and cultural environment.• Implemented the adoption of new writing styles and templates, resulting in improved usability and a 30% overall reduction in documentation size.• Led the adoption and migration of modular documentation in XML from linear FrameMaker source.
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  • Marcam Solutions
    Technical Writer
    Marcam Solutions Apr 1997 - May 1999
    Developed online help and print documentation for Customer Order Management and Quality Management modules using RoboHelp and Framemaker. Maintained Microsoft Access online help information database. Created custom help projects for usability testing.
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  • Dun & Bradstreet Software
    Technical Writer
    Dun & Bradstreet Software 1993 - 1997
    Document client/server ERP software using RoboHelp (command line!) and Word.
    View

Steve Straight Skills

Technical Writing Online Help Software Documentation Framemaker Agile Methodologies Technical Documentation Robohelp Xml Dita Technical Communication Documentation Content Management Sharepoint Cms Management Visio Release Notes Html Information Architecture Project Management Unix Manuals Software Development Adobe Acrobat Usability Training Single Sourcing Windows Team Management Clearquest Microsoft Excel Microsoft Word User Experience Ixia Dita Cms Clearcase Microsoft Office Structured Authoring Ms Project Powerpoint Snagit Online Help Development Guides Madcap Flare Content Development Word Access Excel Agile

Steve Straight Education Details

Frequently Asked Questions about Steve Straight

What is Steve Straight's role at the current company?

Steve Straight's current role is Senior Documentation Manager at Verisk.

What is Steve Straight's email address?

Steve Straight's email address is ss****@****ide.com

What schools did Steve Straight attend?

Steve Straight attended Northeastern University, Brandeis University, Fitchburg State College.

What skills is Steve Straight known for?

Steve Straight has skills like Technical Writing, Online Help, Software Documentation, Framemaker, Agile Methodologies, Technical Documentation, Robohelp, Xml, Dita, Technical Communication, Documentation, Content Management.

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