Steve Trimmer

Steve Trimmer Email and Phone Number

Senior Engineer at Flywheel IT Services @ Flywheel IT Services
Steve Trimmer's Location
Milton Keynes, England, United Kingdom, United Kingdom
Steve Trimmer's Contact Details

Steve Trimmer personal email

n/a
About Steve Trimmer

Steve Trimmer is a Senior Engineer at Flywheel IT Services at Flywheel IT Services. He possess expertise in it service management, it management, management, change management, leadership and 25 more skills.

Steve Trimmer's Current Company Details
Flywheel IT Services

Flywheel It Services

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Senior Engineer at Flywheel IT Services
Steve Trimmer Work Experience Details
  • Flywheel It Services
    Senior Engineer
    Flywheel It Services Dec 2022 - Present
    United Kingdom
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  • School Business Services Ltd
    Senior Ict Engineer, Grade 3
    School Business Services Ltd Aug 2013 - Dec 2022
    London (Site) And Milton Keynes (Office)
    Initially employed as a customer engineer, I progressed quickly to senior engineer and became "the go-to guy" for troubleshooting, break/fix, site recovery, project delivery, SLA handovers, holiday and sickness cover, and new business take-ons.Key role elements:• Delivering ICT engineering SLA site visits;• ICT project delivery;• Hardware break/fix;• Assistance with ICT project planning (engineering);• Provision of remote support via telephone and remote desktop software;• ICT infrastructure surveys;• ICT Service Desk cover (1/2/3rd level);• Training and mentoring of junior ICT staff;• Creating and maintaining Service Desk and site procedure documentation.• Selling products and services and creating sales opportunities cross-selling other SBS services.Achievements and recognition in this role include:• The successful delivery of a series of virtualisation and hardware/software upgrade projects, each dependent on the completion on time of the previous, throughout the summer six weeks of 2019.• As SLA delivery engineer, the retention or growth of all customers assigned to me.• Awarded the company values “Professionalism” award twice in a row, as voted for by all employees.• Voted “Employee of the Half Year” early on in my career here.• The recipient of numerous customer commendations and recommendations.
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  • Them 'N' Er
    Player/Manager
    Them 'N' Er Jun 2008 - Oct 2009
    Founder member and 50% of the management team of Milton Keynes live music act Them 'n' Er. As well as filling the rhythm guitarist role, I am co-songwriter and have full or shared responsibility for all aspects of band administration including bookings, equipment and transport, marketing, advertising and promotion. I have full responsibility for the band's web presence, including YouTube and MySpace. I am responsible for all the band's media production, from recording to final mastering and distribution. Working closely with the co-manager, I've taken the band from a 3-piece startup concept to a successful 5-piece working band in just under 9 months.Achievements:• Placed in the top 5 of MonKeyVision Song Contest 2009 finalists with our original song "It's OK", which I co-wrote and performed;• Building from scratch internet audiences on multiple platforms generating 130,000+ views;• Awarded YouTube accolade "Most Played Musician" achieving #36 and #56 worldwide following upload of footage of our 2 most recent live performances.
  • Getronics Uk Ltd
    Mobility Team Leader
    Getronics Uk Ltd Sep 2005 - Apr 2009
    Reporting to the Operations Manager, my role was to lead the 2nd line support and administrative teams providing BlackBerry and 3G Broadband services for Barclays Bank in the UK. Although primarily operations focussed, there were service and financial elements to the role including liaising directly with the customer’s Service and Project Management teams and producing profit via resourcing of Small Projects and Service Requests.Achievements:• Achieving team SLA performance in 1st complete month of leadership;• Helping to lower operational costs by role restructuring;• Helping to improve efficiency and mitigate risk by cross-skilling within the team;• Produced a substantial profit by successfully resourcing a project to provide post-migration support for BlackBerry users and mail migration team members, for which I recieved a commendation from the customer.
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Steve Trimmer Skills

It Service Management It Management Management Change Management Leadership Project Management Windows Server Incident Management Wireless Networking Itil Information Technology Network Administration Service Desk Computer Repair Pc Building Data Recovery Ict Mobile Device Management Account Management Network Infrastructure Network Troubleshooting 3g Administration Recording Band Guitarist Songs Producing Media Production Mis

Frequently Asked Questions about Steve Trimmer

What company does Steve Trimmer work for?

Steve Trimmer works for Flywheel It Services

What is Steve Trimmer's role at the current company?

Steve Trimmer's current role is Senior Engineer at Flywheel IT Services.

What is Steve Trimmer's email address?

Steve Trimmer's email address is st****@****2.co.uk

What skills is Steve Trimmer known for?

Steve Trimmer has skills like It Service Management, It Management, Management, Change Management, Leadership, Project Management, Windows Server, Incident Management, Wireless Networking, Itil, Information Technology, Network Administration.

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