Steve Windsor Email & Phone Number

Dublin, California, Us

Utilize NIST framework to improve critical infrastructure cybersecurity threat defenses as well as improve overall organization security awareness.Created 5 year IT Operatyions and Technology Security Master Plan, highlighting security strengths, weaknesses, and a roadmap of opportunities for improvement.Deployed new network, telecommunications, and audio visual technologies from ground-breaking to finished construction for City Public Safety Complex (Police Services)

Dublin, California, Us

Deploy, document, support, and secure all City of Dublin municipality information systems and network infrastructure.VMWare Horizon, vSphere, App Volumes, and vRealize Operations Manager environment management.Cisco switching infrastructure backbone architecture. Routing to seven remote facilities and 200 plus remote and onsite end users.Sonicwall firewall appliance management and SMA remote access management.Solarwinds monitoring and alerting software - IPAM, NCM, NPM, SAM, UDTCISCO Unified Call Manager (UCM) VOIP and SIP telecommunications administration.Parks and Recreation Waterpark technology deployment, including:- Online ticketing systems for General Admissions, Season Pass, and Cabana rental and reservations- Square POS implementation for concessions and box office ticket sales- Seasonal Staff time-clock management implementation - TimeClock Plus- Civic Plus and Active Networks evaluation initiative

Consulting for startups in the areas of Cloud architecture and design, security and compliance, economics and performance, CIO leadership and resource management, and organization change and management.IT strategic advisory services, specializing in Cloud transformation and migration services and management. Worked closely with line of business management and IT leadership to design strategic roadmaps and implement cloud based solutions to maximize ROI and investment. Key to achieving high ROI results is strong capability to support and manage the transition from on-premise client-server based systems and architecture, to on-premise private and public cloud environments.Targeted IT expense reductions (through system rationalization, virtualization, cloud adoption, license renegotiation, and business process transformation), while enhancing the business user experience and simplifying IT management. Mapped current client global IT infrastructure, rationalized system resource deployment, defined needs of the business through the eyes of both business and IT management, recommends cloud-based solution sets, led vendor selection and management, (re)negotiates software and maintenance pricing and terms of usage, and developed, deployed, and managed custom cloud system solutions and monitoring applications in client's transitional IT environments, as well as remotely through public cloud environments. System implementations include significant attention to the transformation of the enterprise IT structure, including process improvement, change management, and organizational realignment.

Us

As part of launching initial offering, worked with product development team, operations and IT to develop change management process, solution versioning and establish service management and compliance processes to support SaaS based solution.Led the design phase for the assessment and re-engineering of the business infrastructure, support program creation to deliver and maintain solution, while building a team to run network operations.The Everyone.net enterprise solution consisted of SaaS based corporate email, email archiving and anti-spam/security tools, for companies looking to quickly implement enterprise class solutions, while maintaining business agility.To ensure compliance, SAS II 70 certifications were achieved, as well as security compliance from a PCI perspective, to ensure the payment processing process was secure. To run the service, an ITSM based support program was developed to manage the support operations, from a process perspective as well as a team of Network Operations/Hosting professionals were hired to manage SaaS infrastructure redesign and IT operations.Built the Network operations team to architect, purchase and implement a robust business infrastructure from which to deliver SaaS email and Value Added Services in collaboration to everyone.net install base of customers. Responsible for application availability of SaaS as well as troubleshooting and failover and specified network solution for email, archiving and on-line storage SaaS environment. Complete redesign and architecture of existing data center to stabilize application availability, ensuring that SaaS solution was accessible 24 X 7 and met contractual SLA obligations – leveraging ITSM standards to ensure repeatable support processes as well as ensure that new product delivery was streamlined, enabling service expansion. Executive team member, responsible for directing business strategy on SaaS availability and design of new product functionality.

Fremont, Ca, Us

Penguin ComputingResponsible for the project planning and risk assessment, in conjunction with the product development effort for Linux management tools software product designed to monitor, control, adapt and manage large farms of Linux web and application servers. Managed the initialization of the product design launch and retained the services of software engineering contractors to generate code in accordance with the product design specifications. Life cycle progressed from Alpha to Beta to initial customer release. Created and managed internal and external resources to develop the roadmap, market strategy, branding and development efforts. Lead product positioning and business development efforts.03/2006 Developed release schedule for Alpha, Beta and Initial Releases, as well as future release product roadmapLeveraged LAMP platform and Ruby on Rails development framework for creation of web farm monitoring foundation, providing threshold alerts and monitoring capabilities as part of production support efforts.Designed product demo, for initial prospects along with the collaborative development of Marketing collateral

Moscow, Ru

Provided technical management for on-going operations as well as new initiatives. Primary focus on network integration and Data Center build outs. Role changed upon acquisition by USI, as requirements shifted towards Sarbannes Oxley certification, thus became emerged in a serious compliance effort, which ended with SOX 404 Certification. Coordinated all aspects of datacenter operations and internal IT for Oracle SaaS company.Managed SAS 70 type I and type II certification projects coordinating the communications and efforts between executive management, SOX auditors and internal technical staff in evaluating existing policies, procedures and methodologies in obtaining a favorable opinion.Implemented department wide policies and procedures for accessing and storing user names and passwords to increase the security of IT and data center operations.Managed a 19 member global IT Operations team with personnel in California; leveraging relationships with technical employees, executive management and overseas managers.

Established outsourced IT managed services company whose primary product was the month to month monitoring, and management of datacenter infrastructures for Small to Medium technology startup businesses.Grew head count from 2 to 41 technical employees in a nine-month time frame.Accountable for organically growing revenues from $0 to $2.9M over a 12-month period.Negotiated the sale of company client list and the retention of Accelica's employees to Opsource; Notable clients included Placeware (online meeting SaaS), Pillar Data Systems (Storage OEM vendor).

Contracted team of SaaS operations professionals to manage 24x7 web conferencing SaaS product.

Chicago, Il, Us

UpShot Contracted with company during early stages of Sales Force Automation SaaS startup.Subsequently, hired full time to grow IT and Hosting operations from one server to hundreds of Servers at Exodus data center.Built a team of IT professionals to manage 24x7 internal IT and External hosting operations.Managed the move of both office and data center infrastructures on three separate occasions. This resulted in no interruption of internal or external services.

Santa Clara, Ca, Us

Mba Program, Finance

Bachelor'S Degree, Economics