Steven Lee

Steven Lee Email and Phone Number

Client Success Agent at Tangible Solutions @ Tangible Solutions, Inc.
matthews, north carolina, united states
Steven Lee's Location
Charlotte Metro, United States
Steven Lee's Contact Details

Steven Lee work email

Steven Lee personal email

n/a
About Steven Lee

Driven, innovative, and eager to learn, I have achieved a BS focused in Biological Sciences from University of Michigan - Dearborn. I have honed my analytical skills as a financial specialist with a demonstrated history of working in the financial crimes industry. I am also proficient in providing outstanding customer service, providing technical support (both hardware and software), as well as maintaining a flexible mindset towards learning and adapting to new information and techniques.

Steven Lee's Current Company Details
Tangible Solutions, Inc.

Tangible Solutions, Inc.

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Client Success Agent at Tangible Solutions
matthews, north carolina, united states
Website:
tangible.com
Employees:
15
Steven Lee Work Experience Details
  • Tangible Solutions, Inc.
    Client Success Agent
    Tangible Solutions, Inc. Jan 2020 - Present
    Charlotte, North Carolina Area
  • Wells Fargo
    Financial Crimes Specialist
    Wells Fargo Jan 2019 - Dec 2019
    Specialized in the Systems and Procurement team in troubleshooting and managing system set ups for peers. Assisted in providing technical support for supervisors as well as managers. Communicated with customers to resolve any issues and concerns with their debit/credit cards centralized on fraudulent activity. Analyzed transaction records and voice cues to enhance decision making. Met and exceeded month to month KPI metrics while mentoring and assisting new hires.
  • China Gate Restaurant
    Customer Service Manager
    China Gate Restaurant Mar 2007 - Dec 2018
    Westland, Mi
    Trained and assisted employees with on floor duties to maintain order demands. Managed and monitored safe deposits, schedules, shipments of bulk ingredients, and restaurant health/safety guidelines. Skilled in customer de-escalation.
  • University Of Michigan-Dearborn
    Biology Laboratory Assistant
    University Of Michigan-Dearborn Aug 2013 - Jan 2018
    Dearborn, Mi
    Worked alongside professors and faculty to ensure materials for experiments were prepared on schedule per syllabus. Prepared glassware, bacterial cultures, nutrient specific media, and precision instruments for use in a controlled educational environment. Worked with waste management to dispose of dangerous chemicals and used steam sterilization to dispose of bio waste. Monitored student experiments to ensure safety and proper disposal of solutions and/or chemicals.
  • Kidpreneur
    Information Technology Tutor
    Kidpreneur Jun 2016 - Sep 2016
    Wixom, Mi
    With the use of Lego Mindstorms and Minecraft, I planned and executed lesson plans to teach children the basics of programming while expressing themselves creatively. Monitored childrens' progress and communicated with parents to keep them updated with what they learned. For advanced students, I executed a lesson on the assembly of a mid sized tower with emphasis on each component and its importance.

Steven Lee Skills

Technical Support Customer Service Financial Analysis Information Technology Fraud Investigations Biology Organization Skills Microsoft Office Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook Windows 7 Windows 10 Analytical Skills Problem Solving Conflict Resolution Easily Adaptable Leadership Customer Support

Steven Lee Education Details

Frequently Asked Questions about Steven Lee

What company does Steven Lee work for?

Steven Lee works for Tangible Solutions, Inc.

What is Steven Lee's role at the current company?

Steven Lee's current role is Client Success Agent at Tangible Solutions.

What is Steven Lee's email address?

Steven Lee's email address is st****@****ble.com

What schools did Steven Lee attend?

Steven Lee attended University Of Michigan-Dearborn.

What skills is Steven Lee known for?

Steven Lee has skills like Technical Support, Customer Service, Financial Analysis, Information Technology, Fraud Investigations, Biology, Organization Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Outlook.

Who are Steven Lee's colleagues?

Steven Lee's colleagues are Montez Mangels, Bruce Hrenyo, Johnna Meads, Sara Vandyke, Lynn Smatana.

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