Stephen J. Email & Phone Number

Irvine, CA, US

Santa Monica, California, United States

• Based out of the New Zealand Consulate in Los Angeles, I ensure seamless digital operations for international employees across North America (including Canada, the USA, and Mexico) and Latin America, supporting offices.
• IT Infrastructure Management: Oversee laptops, desks, cabling, server racks, and conference rooms.
• System Administration: Maintain optimal performance and security of IT infrastructure.
• User Account Management: Manage user accounts with Microsoft 365 and Azure.
• Employee Support: Provision laptops and mobile phones for new hires.
• Cross-Regional Assistance: Collaborate with New Zealand-based IT team for complex issues.

On Chain

• As an experienced Independent IT Consultant, I provide comprehensive technology solutions tailored to enhance network performance, secure IT infrastructure, and streamline operations for small businesses and.
• Network Performance Enhancement: Improve network efficiency through advanced monitoring and performance optimization, ensuring seamless connectivity and minimal downtime.
• Security Overhaul: Conduct thorough security assessments and implement robust security measures to protect against cyber threats and ensure data integrity.
• Wi-Fi and Internet Installation: Design and install high-performance Wi-Fi and internet solutions tailored to meet the specific needs of businesses.
• On-Premise Server Management and Installation: Manage and install on-premise servers, perform rack cleanups, and provide comprehensive data center services to ensure optimal performance and reliability.
• Secure Decommissioning and E-Waste Services: Safely decommission outdated equipment and provide environmentally responsible e-waste recycling services.

Greater Los Angeles Area

• Manager over all IT based assets
• Tracking inventory for corporate offices and Westfield shopping centers
• Decommission, image, repair, and e-waste PC and Mac laptops, desktops, monitors, and peripherals.
• Assign assets to users and their respective departments
• Tracking serial numbers and asset tags through proprietary system
• Address onsite IT incidents and requests for over 500 employees at the LA corporate office and remotely (using Windows Configuration Manager) for all 32 US Westfield centers

Greater Los Angeles Area

• VIP white glove support and experience for company partners and end users
• Address onsite IT incidents and requests for Corporate HQ in Los Angeles
• Provide remote support for offices located worldwide (New York, London, Dubai, China, Australia)
• Assist in training and managing off-shore team (India)
• Provision and maintain workplace directories, permissions, security groups, distribution lists, and accounts via Active Directory, Exchange Management Console, and Skype services
• Troubleshoot proprietary finance software and trading software such as Bloomberg

Orange County, California Area

• Responsible for systems monitoring, backup management and organizing
• Consulting on-site for corporate clients

Greater Los Angeles Area

Logo design, vectorization / tracing. Digital and print collateral design.Prepared designs for print and product.

Orange County, California Area

Prepared custom hardware configurations for high-end workstations and severs.Technology sales - both private and commercial.Runner up in nationwide Seagate sales.

Orange County, California Area