Deborah Stewart Email & Phone Number

Grand Prairie, Tx, Us

Southlake Tx

Responsible for providing training to new clients for billing of our tear osmolarity test. Resolve billing issues with the practices, including amending contracts with insurance companies. Perform Reimbursement Analysis for physician practices, do performas for practices before they sign on for program. Visit practices in region to help with performance issue and perform backup support for the sales staff.

Irving Tx

Responsible for implementing new policy and procedures in company.Developing and conducting reimbursement audits within the three regional offices.Work with EDI department of payers and clearing house to resolve issues.Implement new software programs for the reimbursement department.Assist VP of reimbursement on projects to resolve AR issues.Lead for ICD-10 implementation.Work with the three regional office on special projects as assigned by VP of reimbursement or COO.

• Manage six AR staff to lower the AR in this branch and streamline procedures.• Conduct negotiation of fees with insurance companies and patients.• Make assignments of accounts to work, and work with Corporate Management to renew and revise contracts with insurance companies.• Access problem accounts to determine bad debt liability.• Oversee reconciliation of money deposited to money posted in system, and manage the refund process.• Establish productivity standards for department.

• Hired to identify the issues in the company AR that was over 365 days.• Managed a staff of 30 + employees. • Worked with the nurses in the field to get better turn a round on the charges.• Monitored the electronic billing process to ensure claims were going out.• Worked with the Management team to resolve issues between physician offices and our company.• Oversaw negotiation of settlements with insurance companies.• Implemented electronic document storage.• Set up productivity goals for both the collection department and insurance verification department.

• Responsible for the set up of every data set on our Medical Manager Software, and implementation of the conversion including training and auditing process Was able to do this with only a 1-2% increase in DSO for the first 90 days.• Wrote the policies and procedures to maintain company goals and objectives with how they would work within billing system.• Responsible to set up the electronic billing, and monitor system to ensure claims were going out. • Assisted managers to resolve AR issues and worked as billing manager when offices had no manager.• Trained staff on IDX for the conversion from Medical Manager, while working with offices to clean up AR on Medical Manager.• Member of South Integration team to go on site for 6 weeks to 3 months to train employees when a new practice was purchased, and make sure implementation was complete.• Oversaw staff of approximately 20 Associates in the field and was responsible for training updates and to monitor their work and productivity.

• Responsible for classroom and on site training for Medical Manager Billing Software.• Trained every phase from how to set up the system customized to their specific practice to the general ways Medical Manager worked.• Worked with the support department to better mange volume of calls and acted as liaison between support department and clients and sales people.

• Hired to set up and manage a physician owned billing service that specialized in Ophthalmology. • Completed the conversion from IDX to new billing system.• Assisted in the set up of all new physicians to MSO with new provider numbers, enrolled in electronic billing, and implemented each practice by initial go live date.• Cleaned up AR in one practice that had AR of 5 years + on books, and took AR days from 100+ to 60.• Conducted the billing for 39 different physician practices in the state of TX.• Hired and trained a staff of 30 + employees.

Business/Psychology

Business Administration