Stewart Dean Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

• Work directly with Sales, Partnerships, and Integrations to ensure successful rollout of new systems• Drive change across multiple teams to ensure the best experience for the company and our customers• Create and improve internal SOPs in order to provide better service• Spearhead key initiatives and operational changes to improve implementation process• Train & mentor implementation managers and customer success managers in their professional development

San Francisco Bay Area

• Project managed customer onboarding and engagements • Led technical integration with host customer systems (property management systems) • Developed automated onboarding processes to streamline internal efficiencies• Created business evaluations of customer feedback to support implementation in product roadmap• Consulted on customer operating procedures to promote Revinate practices and product stickiness• Delegated onboarding process, collaborating with integrations, product, and customer success team

Oakland, Ca

• Installed and repaired phone access systems, hardwired intercoms, card reader systems, video cameras, public address systems, elevator phones, interior phone lines, and cable hook-ups

Oakland, Ca

• Cultivated and expanded relationships with a portfolio of Fortune 500 clients, including Sony, Walgreens, Meredith Corporation, Target, and CarRentals.com• Managed an over $4M book of business by working with clients on strategic planning initiatives, marketing program development, quantitative and qualitative data analysis, and campaign execution• Sold new programs and projects, and upsold additional partnerships to existing clients• Managed entire project lifecycle, from initial scoping, to coordination of various individuals and business units, through successful, on time completion• Dedicated resource to discuss high level topics, new initiatives/projects, and best practice advice to nurture client relationships• Indirectly managed team that was responsible for the execution of email production and deployment• Trained & mentored account managers in their professional development• Created and presented quarterly business reviews to clients’ email marketing department

Oakland, Ca

• Helped grow and develop the e-mail marketing programs of high profile, enterprise clients• Set up and deployed clients' daily, weekly, monthly, lifecycle, and triggered email campaigns• Developed extensive QA processes to ensure accuracy of output• Created and analyzed weekly, monthly, and custom reports, using Excel to further manipulate the data • Managed clients' subscriber databases through creation and maintenance of subscriber lists • Developed targeted audiences for campaigns to optimize email performance

Concord, Ca

• Stabilized and counseled patients in a psychiatric hospital• Ensured that both individual and facility safety was maintained• Created and implemented individualized treatment plans for patients

Concord, Ca

• Led a multi-disciplinary team that developed, implemented, and evaluated treatment and transitional plans for emotionally disturbed teenagers in a lockdown setting• Guided staff and clients, supervised and clearly documented daily operations, ensured that the facility was functioning properly• Provided a nonbiased and ethical approach to all situations• Interviewed and trained new employees, and maintained the integrity and mission of the facility

Psychology, Music

Education record

Education record

Education record