The Navigators. A 90 year young global discipleship ministry with a mission to "know Christ, make Him known, and help others do the same." ✝️We are all about disciple making. Spiritual multiplication. I get the distinct honor of helping solve for the scaling of discipleship.

Co-founder of this nation’s ✨ first franchised public adjusting company. Your insurance company is supposed to protect you.But who will protect you against your insurance company?Public Adjuster exist to help property owners get everything they are owed when a property claim is filed.We know that insurance companies don't always indemnify their customers. We see to it that they do.

Responsible for the customer growth, retention, operational excellence, and customer experience.*note - 2% increase in retention led to a 45% increase in revenue. Retention is powerful.Aligning departments using work process and customer experience methodologies, the organization is able to focus on one purpose, one goal, and one mission. New membership growth and retention by means of developing and integrating a comprehensive marketing membership and education plan that is cross departmental and designed to scale products and services.

High Reliability Organizations - Recruited by the CRO, Check-6 sought strategic planning, sales leadership, marketing automation, demand/lead generation across six continents, global brand standardization, process integration between sales & marketing, operations and diversification across High Reliability Organization's (HRO) & Change Management (upstream, downstream, manufacturing, transportation, healthcare and construction).Immediately developed a content-based demand generation and lead nurture campaigns using HubSpot. With zero dollars for marketing campaigns, I developed highly tailored efforts focused on personas I had developed based on industry. Also – taking low hanging fruit from their existing database of ignored contacts, I developed an awaking campaign that enrolled these contacts into the lead nurturing campaign, eventually bringing them back to life and resulting in qualified leads. Sales efforts required leadership, process and execution from beginning to end, developing the framework for a successful sales environment. #inbound marketing, ABM, MQL, SQL, IQL

Recruited by the CEO to develop a marketing team, digital and traditional strategies, processes and synergies between sales and operations in order to expand their national footprint and to gain market share in highly reliability organizations in need of risk mitigation through captive formations.Duties of vice president marketing. Collaborated with tax attorney’s, CPAs and Federal regulators to gain an intimate understanding of the complex and sophisticated industry of captive insurance for the purpose of evolving Capstone from a referral dependent company for over 15 years, to increasing qualified leads from online and offline initiatives, increasing brand awareness and national and overseas markets.

Recruited by the VP of Digital Marketing to build out the core of the newly formed digital team in a traditional advertising agency. Led and managed online branding, lead generation, ecommerce, persona & UX development and retention efforts, as well as the development of organic business units’ from within fortune 500/100 clients. Brands included were Waste Management, Matressfirm and Reliant Energy, Walmart and more. As the lead on digital accounts, I set the strategic direction as well as built the core capabilities and practices around database marketing, creating a 360-degree view of the customer. New business development efforts in combination with client retention led to an overall increase in annual revenues totaling $25 million up from $15 million from the previous year.

Hired by the senior director of marketing operations to produce and market new programs for airline members OnePass program based on travel and purchase behavior. As an analyst, our team transformed a traditional airline carrier into a cutting edge, behavior-predictive marketing engine by taking simple CRM database marketing to DCM (Dynamic Customer Marketing), developing predictive models based on travel patterns and purchase behavior. To support the ease of travel for our passengers, our team was tasked with developing an easier way to validate boarding passes and receive updated trip information. This was a colossal effort in producing the nation’s first mobile boarding pass as well as building out the TripAlert system via SMS short code, or text messaging. Project lead on CRM initiatives and SMS implementation/mobile messaging, email outbound communications and analytics( web and datawarehouse).

Tuition management SaaS K-12.Largest independently-owned, VC funded, tuition management company - FinTech, EdTechUtilized marketing & sales support to grow; A) its product offering, B) its number of householdsserved (2x in 24 months), C) its revenues (almost 5x from 48 months), D) its earnings (not disclosedsince we were previously privately held).Smart's service provided the backbone of billing, collection, and A/R functions to assist schools rangingfrom those teetering on the edge of closing (where each expedited transfer from Smart is necessary tomake the next payroll) to those with wait-lists for admission.

Recruited by the General Manager of the resort to independently increase ticket sales and memberships via online while optimize the brick and mortar ticket sales and develop strategies and tactics to drive revenue from onsite bars & restaurants, hotel/cabins, retail stores, ski school, rentals and vacation real estate sales. Elevated the largest commercial real estate company in the world to the top of the ecommerce and email marketing food chain by utilizing customer data available in the customer database, targeting individuals, families, buying, dining, recreational and hospitality patterns. Led local and national online branding, ecommerce, customer acquisition, loyalty & retention, partnerships, event programs, hospitality, ticket sales, initiatives for the largest resort & Real Estate Company in the country. Implementation of new websites and programs created new lines of revenue resulting in 48% of ecommerce related revenue.