Stingna Z. Email & Phone Number

Working with Board Chairs, focusing on strategic planning for revenue generation, growth initiatives and Communication and Governance.Provide strategic oversight and guidance to executive teams, leading efforts in business transformation and development.

Vancouver, British Columbia, Canada

Business & Product Innovation• Delivered award-winning products - “2020 CIO 100 Award”, “Most Innovated Product Award”, nominated for “Most Innovative Technology Initiative” by the Lawyer European Awards, contributed to $1 billion in 2020 revenue growth.• Secured $4M+ in funding for continuous improvement initiatives through advanced research and technology integration.• Led digital transformation initiatives, redesigning core products to eliminate 100% of paper-based processes with an intuitive interface and seamless user experience, resulting in time savings from 40% to 80% and processing time reduced from 6-12Ms to 6Ws.Scalability, Performance, User Experience• Led strategic design of over 10 large-scale complex SasS products/platforms ($5M-$10M) for innovation & integration, operating on a global scale and consistency of high quality, significantly improving scalability, agility, and revenue growth by 3%.• Increased service fulfillment speed by 10X and reduced case management time by 70% through product redesign and implementation of Cloud, Blockchain, ML, and GenAI technologies.• Expanded and led cross-functional teams across Growth Markets, improving productivity and uncovering new opportunities through Co-Creation methodologies, including design systems, research, guidelines, reporting & data visualizations.• Executed design strategies and best practices, increasing design efficiency by 42% and ensuring consistent product experience across the organization.Leadership• Led coaching and mentoring programs, resulting in a 31% improvement in team performance metrics, a 25% increase in employee satisfaction scores, and a 16% reduction in turnover.• Promoted to Pacific Client Relationship Manager for expanding and enhancing Accenture Partnership, established over 15 new opportunities in Canada and first partnership and collaborations in British Columbia.• Established a safe and trusted workplace and embraced an inclusive culture.

Toronto, Canada Area

Product Design, Scalability, Performance, DesignOps• Led design and innovation of enterprise modernization by implementing ML, GenAI, and automation, collaborating with over 10+ cross-functional senior leads and executives, including Legal, Quality Assurance, Engineering, Marketing, Security, Finance, HR and Research, resulting in saving 7,500 hours per user request.• Leveraging KPIs and data analysis that identified key causes for product improvement, redesigned key metrics that improved product quality and efficiency from 26% to 82%, resulting in 95% user satisfaction.• Enhanced product capabilities and provided new functionalities that enabled 244,000 client leads to deliver high-quality service for Accenture clients and partners.• Led product from 0-1, extracted abstract concepts and transferred them into strategic steps, activities including research, conceptual design, Proof of Concepts, and MVP.• As a member of the CIO Experience Excellence group, conducted product reviews, defined best practices and guidelines across the Client and Marketing segment, and delivered consistent and high-quality driven products.• Work closely with Client and Market leads and executives to define roadmaps and new product strategies for the Growth Market, leading new opportunities and clients in the new market.• Overcame unmanaged attrition that successfully delivered products on time, within budget and under staff shortages.People Management, Leadership• As Corporate Citizenship Group leads, led multiple ERG and ESG initiatives, achieved the highest participation and volunteer hours in Canada, significantly increased social impact and culture awareness, and helped 200+ undervalued youth and adults through mentorship programs and workshops to pursue the skills to succeed.• Implemented organizational changes to enhance communication and collaboration within cross-functional teams, ensuring obstacles and gaps were addressed & resolved.

Oakville, On Canada

Worked directly with C-suite executives to address challenges and created go-to-market plans, effectively projected innovative capabilities to a broader audience, ensuring greater market penetration and sustained growth.• Helped small to medium businesses with digital transformation, which enabled seamless connections with customers; improved customer relationship and satisfaction by double.• Created tailored strategic growth plans that successfully helped small businesses established in Asia.• Led the redesign of the e-commerce platform, which created personalized user experiences that significantly increased user engagement and adoption by 60% and revenue growth by 10%.• Streamlined and improved design process, ensuring seamless delivery and go-live launches in advance.• Presented product demos and presentations for investors that successfully secured an additional 2M funding for continuous innovation and growth.• Applied user-centred design and advanced technology for product innovation that significantly increased the number of active users and received the highest satisfaction from clients.• Provided cutting-edge design solutions that leveraged design thinking and user research/feedback, resulting in attracting new users.• Applied improved communication strategies to cross-functional teams (engineering, marketing, and management), which reduced communication costs and increased transparency.• Leveraged product KPIs that prevented high risks for launching new features.

Shanghai City, China

Reported to and worked for CEO and co-founders for product design, strategic planning and market penetration in Asia.• Played a key role in growing the user base by 50% through innovative e-learning product development and strategic partnerships.• Design management and delivery, including research, wireframes, prototypes and responsive designs, ensured the product performed efficiently on multiple devices, including desktops, laptops, and mobiles.• Collaboration with product manager overseas for on-demand features, user stories, and future releases.• Efficient cross-functional teamwork, including working with development and testing teams, prioritized deliverables of product design and optimized functionalities.• Expert in HTML5 and CSS3, hands-on front-end languages and product designs to ensure cross-platform compatibility• Time management, daily teleconference with executives, and reporting delivery.

Shanghai

• Design team lead, designed and Created internal Data-System application and App Gallery• Used Haml, Sass, and framework to build front-end platform, worked closely with software engineers and data team• Official website maintenance, user interface, and experience optimization• Daily conference with the product manager in the U.S. included new features, UI/UX, and project progress• Self-training, utilized big data to create experimental projects

Shanghai City, China

Worked and reported to the CEO, responsible for product design, strategy, innovation, onboarding local clients and providing strategic growth in the new markets.• Team lead of design team, time and task management• Design deliverables, wireframes, mockups, responsive designs for medium and large company websites• Collaboration with project manager and designers abroad, daily conferences and idea sharing• Worked with clients directly, requirements analysis and case presentation• Customized CMS theme for Drupal, Wordpress• Handwritten front-end programming, and kept it neat, readable and cross-platform• Hosted technical meet-ups every month, idea and experience exchange and sharing

Shanghai City, China

Worked with and reported to the CEO and CTO. Responsible for digital design solutions, expanding and building awareness for the open-source community. Built personalized solutions for foreign companies and companies aboard.• Team lead of design team, time and task management• Worked with project manager and colleagues abroad (Canada)• Worked with clients directly• Provided creative designs for medium and large company websites• Customized Drupal theme based on clients' requirements• Handing-writing front-end programming, kept neat and readable, compatible issues solving between main browsers, such as Safari, Firefox, IE.• Daily email response and weekly report• Hosted Drupal Meetings every month as a host and a speaker.

Shanghai City, China

Worked and reported to the CEO and CTO, responsible for providing design solutions and rebranding for clients in Australia. Leading a team of 5 members.• Design team lead, project management• Design management, desktop app design for large companies in Australia• Collaboration with project manager and designers in Australia, project time estimate• Followed W3C Web Standards, compatibility troubleshooting, such as Safari, Firefox, IE, XHTML, and CSS• Work closely with the dev team (.Net environment)• Handwritten front-end programming and design guide• Daily email response and weekly team report

Shanghai

• Founder of Boomerang Inc.• Provided technology & marketing solutions for foreign companies• Clients investment and management• Set business goals and foreseen the potential risks• Daily meetings and ensure the process was in the schedule• Brand promotion

Shanghai City, China

• Designed residential and commercial advertising for clients as well as magazines and E-journal• Assisted CMO in daily property budget and newsletter• Maintained and updated company website

Executive Mba

Diploma With High Honors, Visual And Creative Arts

Activities and Societies: Drawing, painting, 2D design, 3D design, sculpture, and business of arts. Achieved 2D and 3D design awards.

Ontario College Certificate, Art Fundamental

Activities and Societies: 2D Design, 3D design, Figurative Drawing, Imaging System, Color Theory, Painting