Shaun Johnson Email & Phone Number
Who is Shaun Johnson? Overview
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Shaun Johnson is listed as Product Support (1st and 2nd and 3rd Level) at Sapien Technology, a with 2 employees, based in Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Shaun Johnson.
Shaun Johnson previously worked as Product Support (1st and 2nd/3rd Level) at Sapien Technology and Website Support at Victorian Livestock Exchange. Shaun Johnson holds Bachelor Of Information Technology, Computer Science And Software Development from Deakin University.
Email format at Sapien Technology
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About Shaun Johnson
Shaun Johnson is a Product Support (1st and 2nd and 3rd Level) at Sapien Technology. They possess expertise in html, photoshop, ultimate frisbee coaching, sql, software technical documentation and 1 more skills.
Listed skills include Html, Photoshop, Ultimate Frisbee Coaching, Sql, and 2 others.
Shaun Johnson's current company
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Shaun Johnson work experience
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Product Support (1St And 2Nd/3Rd Level)
Brought on as a part of the team that makes up the connecting layer between users and the development of the software. Now, a layer above helping assist current 1st Level Support team.- Hear from users about problems they've encountered, and either working with them to help them gain the knowledge to go about the task they're having trouble with or getting the necessary information when a problem goes from being lack of how-to to a problem in the feature itself.- Using what's gathered to replicate and lay out problems with features so they can be reviewed and actioned.Through this role, I've then been able to extend to helping out the development side of things by:- Again, providing the relevant reproduction steps (and additional information) to issues whether they be a failure in the feature or where a feature could be improved to meet the needs of users.- Reviewing development tickets to make sure details needed to complete cover what is needed, included Release Notes if needed. - Testing builds of the software before they're approved for going live, including:- - Checking and giving advice when it comes to changes being fit for purpose.- - Some simple automations of UI based tests to make sure features work through their UI elements.- Work on helping some development items mostly involving the software's reporting based features, working with:- - SQL Stored Procedures.- - Report Builder RDLC's.- - And on occasion with main application/services.
Website Support
Data Entry - Pda/Computer Operator
Camera Man
Ultimate Frisbee Coach
Content Development - Visual
Coaching Assistant
Shaun Johnson education
Bachelor Of Information Technology, Computer Science And Software Development
Education record
Frequently asked questions about Shaun Johnson
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What company does Shaun Johnson work for?
Shaun Johnson works for Sapien Technology.
What is Shaun Johnson's role at Sapien Technology?
Shaun Johnson is listed as Product Support (1st and 2nd and 3rd Level) at Sapien Technology.
Where is Shaun Johnson based?
Shaun Johnson is based in Victoria, Australia while working with Sapien Technology.
What companies has Shaun Johnson worked for?
Shaun Johnson has worked for Sapien Technology, Victorian Livestock Exchange, Self, Ultimate Victoria, and Runeterra - League Of Legends Fan Community.
How can I contact Shaun Johnson?
You can use AeroLeads to view verified contact signals for Shaun Johnson at Sapien Technology, including work email, phone, and LinkedIn data when available.
What schools did Shaun Johnson attend?
Shaun Johnson holds Bachelor Of Information Technology, Computer Science And Software Development from Deakin University.
What skills is Shaun Johnson known for?
Shaun Johnson is listed with skills including Html, Photoshop, Ultimate Frisbee Coaching, Sql, Software Technical Documentation, and Support Desk.
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