Stéphanie Cook Email & Phone Number

Billingshurst, GB

After 9 months of maternity leave I am very excited to be part of the WiHTL team as the Head of Community Growth. WiHTL is a wonderful purpose driven organisation, supporting our members to be as inclusive through the power of collaboration. We seek to achieve this through a dynamic environment of thought leadership, exclusive content, best practices.

Whilst working for WiHTL I also work for their sister organisation Diversity in Retail. We believe that through collaboration we can amplify the impact of individual diversity initiatives, together we can have a bigger, louder voice for the good of the Retail sectorOur mission is to support companies across the retail industry to create diverse and.

Hersham

I have overall responsibility for the working relationship with my global clients, gaining a clear understanding of their exact requirements and programme objectives. This information is fed into the scoping phase to establish a clear picture of the consultancy and technology required to ensure we offer a solution that meets my client's needs and.

Hersham

As a Client Manager at ETS I am responsible for developing new business as well as managing existing accounts.ETS is a trusted HR partner to the world’s leading companies. Our consultancy and technology services range from simple, effective products through to unique, bespoke programmes. These include 360-degree feedback, employee surveys, performance and.

London, United Kingdom

A member of the Technology team focussing specifically on permanent recruitment in Central London and Kent.As a permanent consultant I recruit primarily in Retail, FMCG, Technology, Media, Shippng and Professional Services.As a whole the Technology team cover the following 4 key areas: Business Technology Infrastructure & SupportPre-sales & IT.

• Increased annual maintenance revenue by 30% through new and annuity customers. Building strong relationships displaying continuous professional integrity in all business transactions.
• Commended by customers for being supportive, helpful and for exceeding their expectations.
• Manage and increase the effectiveness and efficiency of Support Services (Sales, Maintenance, Service Desk and Project), through improvements to each function as well as coordination and communication between support.
• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational.
• Responsible for managing successful claim of IBM rebate programs resulting an additional revenue of 200K to Tectrade per annum.

• Writing and producing step by step training material to be used during training courses. Required high level attention to detail and technical knowledge of different software programs and version compatibility.
• Developed company website promoting different training courses available and ability to reserve courses online
• Created marketing strategy to guarantee continued required of training to new and existing customers
• Negotiated a partnership with orange and Research in Motion to provide a service that offers complete integrations of Blackberry’s within an organistion.
• Designed new courses intended for BlackBerry Server Administrators and End Users. Trained the BlackBerry End Users on the functionality and benefits of their mobile device.
• Increased company revenue and profile by becoming a VUE testing centre.

Bsc (Hons), Business Information Systems Management

A-Levels And Gcse'S