The Chad and Cheese Podcast favourite Scotsman 3 years running. As a dedicated Product Experience Manager, I am committed to developing talent acquisition technologies that align seamlessly with user needs and deliver exceptional value. With a almost 15 years experience in talent acquisition and recruitment technology, I specialise in crafting solutions that bridge the gap between complex business challenges and user-centric outcomes.In my current role at Poetry, my focus is on ensuring that our customers not only find our platform intuitive but also enjoy a seamless experience. From optimising the onboarding process to driving continuous platform enhancements, I lead efforts to refine every aspect of the user journey. My background in senior solution consulting and digital marketing automation equips me with the expertise to develop innovative, scalable solutions that enhance customer satisfaction and support business growth.In addition to my work at Poetry, I’ve had the privilege of speaking at key industry events, including RL100, RecFest, E-Recruit Congress, and IHR. These opportunities allow me to share insights and contribute to the evolving conversation about the future of recruitment technology.Key Skills: Product Experience Management | Customer Onboarding & Success | Recruitment Technology | Agile Methodologies | AI Safety | Digital Marketing & Automation | Public SpeakingI thrive in dynamic, collaborative environments where creative problem-solving and agility are essential. My approach is rooted in a deep understanding of user feedback and a commitment to continuously improving the products I manage. This dedication has consistently resulted in higher user engagement and successful product adoption across diverse markets.If you’re interested in discussing how recruitment technology can enhance your processes or if you need a speaker for your next event, I would be delighted to connect.