Jonathan Stobbs Email & Phone Number

United Kingdom

•Implementation and management of Spruce ERP.•Warehouse operations.•Accounts including month end reports•IT maintenance and software support including data storage and resource sharing.•Implementation of Odoo ERP

North Shields, England, United Kingdom

• To be the initial contact point for all inbound IT customer enquiries.• Respond to and follow up client enquiries by email, telephone or face to face meetings.• Identifying client IT needs and prepare proposals accordingly.• Maintain CRM database and client records to ensure that they are up to date at all times.• Track delivery of goods and services for client projects to ensure they are correct and timely.• Monitor and ensure clients invoices are raised in a timely manner• Work with finance to solve queries with sales invoices.• Develop the company website & social media marketing.

Gateshead

• IT Support Supervisor for all of Flame Group, consisting of 12 branches throughout the North East and Scotland.• Configure Kerridge K8 system to work to the requirements of the business and branch operations. Visiting branches to view their processes and to improve efficiency.• Project manager for the transition of Spruce ERP to Kerridge ERP, collecting all relevant data from spruce database, (AP / AR financial data, all products and pricing) transfer this to Kerridge database. • Kerridge training to all staff, “class room” style training, remote and on the job training and troubleshooting.• First point of contact for all branch queries• Kerridge report writing with the internal report generator tool.• Product administration and creation.

Washington, Tyne And Wear

Essential Crafts brings you all of the craft essentials that you need for your crafting projects, card making and scrap booking.We have been working in the craft industry for a number of years and decided that we wanted to start our own business and online shop• IT support for the office• Built and maintained the online e-commerce store• Traffic growth and marketing using social networking, Google adwords and Google analytics• Search engine optimisation• Purchasing stock• Accounts and all administration duties. • Packing and shipping customer orders

Web Development Manager for imag-e-nation.com / Lapashe and Justinklined.We create and sell craft products for the crafting community.Main Duites:• Creation and maintenance of all 3 shop websites using Open Source Software.• Traffic growth and marketing using social networking,• Update, maintain and continually develop web presence• Search engine optimisation• Packing and shipping customer orders.

mobile games developmenthaveuplayed is a UK based games developer specialising in mobile gaming. With many years combined industry experience our team covers a range of disciplines from Programming, Design, Art and Production. After spending most of our time in the production of big budget AAA games the HaveUplayed squad turned its attention to a new challenge… creating quality portable fun that’s just too good to put down! We are gamers first and foremost, and our aim is to craft a rich portfolio of games that will prompt one of our favourite phrases “Have you played…?”

• Worked with the Producer to define production schedules• Worked with the Producer to track tasks and identify potential risks • Worked with all team disciplines to develop production strategies• Maintained production schedule throughout the project• Analysed bug data base to identify potential issues• Involved in all aspects of game production and development• Prepared reports on production status • Worked with external production teams including QA and out-source as required

• IT administrator for the office network consisting of 38 computer and 3 Servers • Installation and configuration of Small business server 2003. • Custom pc building, upgrading hardware, troubleshooting and maintenance.• QA / gameplay testing• Creation of 3D models using 3DS Max Photoshop.• Published game titles: Don King:Presents prizefighter, Prey and Bioshock for xbox 360: Rocky + Rocky Legends for PS2 and xbox.

• IT Administrator for the office network. • Gameplay testing, photo manipulation and general office administration

• Worked with the Systems Administrator to set up new computers. • Software installation and trouble shooting• Network cable installation • New system builds• Game testing

Microsoft Windows Server 2008

100% pass

Microsoft Exchange Server 2007

98% Pass

Cisco Netwoking (Ccna)

City And Guilds Pc Technician

Education record