Mary Kay Wagner Email & Phone Number

Milwaukee, WI, US

1527 W National Ave

Greater Milwaukee Area

Designing and developing the virtual professional home and social learning experience for school improvement practitioners. Virtual environment to include pee-to-peer coaching and mentoring, synchronous and asynchronous professional development opportunities, connections to the latest research, evidence-based assessments, best practices, tools and advice.

Milwaukee, Wisconsin

Designing games and other learning experiences to make apparent the impact of structural racism and privilege on the current US social, political, and economic landscape.

Greater Milwaukee Area

Warmline is a peer to peer support line for individuals dealing with mental health conditions. As executive director, I am responsible for the day to day operations, contact negotiations and compliance, fundraising, program and staff development as well as onboarding. I also represent Warmline to the mental health community in Greater Milwaukee.

Grafton

Consulted with project team in the design, development and delivery of performance focused training for the roll out of major software applications including ERP applications, email system and cloud based application to users spread across 4 continents and speaking multiple different languages.

Franksville, Wisconsin

Collaborated with SMEs to analyze procedural and documentation changes to determine efficient and effective means of preparing employees. When formal training was required, collaborated with SMEs to design and develop online courses that aligned with corporate strategies and regulatory requirements.

In a leadership capacity, assisted in the planning and hosting of SEWI-ASTD's annual fall conference including identifying and negotiating with potential speakers; establishing goals and themes; marketing and communications; seeking corporate sponsorships; assisting with the management of budgets, registration, and facilities.

Greater Milwaukee Area

Responsible for internal and external communications for the Bese Saka Board of Directors including maintaining the Boards LinkedIn group.

Greater Milwaukee Area

Repurposing current courses for online delivery as well as designing and developing new courses.

Greater Milwaukee Area

• INSTRUCTIONAL DESIGNERLeveraged extensive experience in instructional design to analyze training needs and collaborate with clinicians/SMEs to develop online staff training courses that aligned with corporate.
• Fostered an enterprise-wide change in training approach from content-based to a focus on making behavior changes to improve clinical practice.
• Authored a monthly blog on instructional design topics, including developing critical thinkers, aligning training to corporate mission, creating effective learning objectives, and identifying training needs.
• Garnered national attention for the collaborative design and development of online instruction for nursing staff as part of the initiative to overcome peripheral IV complications and injuries.
• Improved staff performance and efficiency by creating a competency model template for clinical departments to use in identifying critical job skills and assessing staff proficiency.
• Recognized as a SME in conducting needs/gap analyses to develop course objectives for clinical staff that align patient care requirements with the desired instructional content.

Greater Milwaukee Area

• Designed, developed, and managed semester-long online health education courses for the K-12 market, partnering with Children’s Hospital of Wisconsin SMEs to ensure high-quality, accurate content in alignment with.
• Engaged CHHS care providers and community thought leaders to collect insight on a comprehensive mental health curriculum; used the results to develop a curriculum map outlining courses for grades 2-12.
• Helped organize and present a national summit of mental health and education experts addressing instructional needs of teachers for responding to student mental health issues in the classroom.
• Facilitated improved communications and more comprehensive racial conversations as a member of the CSSW Diversity Council and leader of the education sub-committee.
• Presented at Educators' Network for Social Justice, May 3, 2008. Monopoly and White Privilege: Using Board Games to Explore the Impact of Racism.

Greater Milwaukee Area

• Enhanced the effectiveness of a new product line of e-learning lessons for the home healthcare market by creating an instructional strategy and developing informative content, including a series of lessons on Medicare.
• Significantly reduced errors regarding providing and documenting homecare services by designing formats based on real-life scenarios and incorporating learner control mechanisms to support efficient use of learning.
• Gave a presentation on the effective coordination of OD strategies to improve the financial health of homecare agencies at the 2005 conference of the National Association of Homecare and Hospice.

• Designed and coordinated an eight-day organization development certificate program with six instructors. Collaborated with facilitators to create session objectives and identify related activities/resources. Key.
• Developed several innovative professional development resources, including an organization development competency assessment tool.

Greater Minneapolis-St. Paul Area

• Collaborated with faculty and consulted with subject matter experts to design engaging online courses in alignment with industry and ADA online course standards. Created multimedia presentations for faculty training.
• Designed the Online Coaching Center for Capella’s online Executive MBA program, for which the company applied for a patent and used the feature to sell the corporate university to corporations including Wal-Mart.
• Delivered a presentation at the 2002 E-Learning Conference in Washington, DC and participated in a panel discussion on the viability of the Internet for college/advanced degree seekers.
• Received a Capella Moment award, given quarterly to staff members who exceed expectations.

Greater Minneapolis-St. Paul Area

Lead initiative to develop procedures and resources for creating online patient education. Consulted with medical personnel to determine appropriate content for online presentation. Worked with subject matter experts (SME) to develop patient education page prototypes consistent with quality standards. Conducted focus interviews to identify user needs.

Greater Minneapolis-St. Paul Area

Restored integrity of Pastoral Care Department by: rebuilding department morale; re-establishing professional credentials and code of ethics; establishing consequences for ethical violations; and working with staff to better demonstrate their contribution to patient outcomes. Within three months reports of ethical violations by chaplains dropped to zero.

Greater Minneapolis-St. Paul Area

Built impressive record of achievement in the design, development, and delivery of facilitator-led, train-the-trainer materials, and just-in-time training for hospital leaders and employees. Partnered with clinical care leaders and staff to identify training needs. Facilitated instructional programs on change management, presenter development, leadership.

Designed and developed teachers guides (grades grades 4-6 and 7-12) for 3 of the 10 Minnesota Centuries Video Series; Iron Range, Minneapolis Past, and Wacipi PowWow.

Greater Minneapolis-St. Paul Area

Rolled out total quality management training consistent with ISO9001 and FDA GMP standards to all levels of staff including non-native English speaking employees.Facilitated positive dialog within manufacturing workforce divided by language, culture, and social-economic differences. Used vocabulary of total quality improvement as well as stories of.

Greater Minneapolis-St. Paul Area

Worked within tight budgetary and time constraints to design personalized training programs for a variety of clients. Partnered with video producers and programmers to develop audio, video, and interactive components of training programs. Developed instructional design model and standards for company.Devised simple job aid to assist nuclear power plant.

Med, Curriculum & Instructional Systems

Activities and Societies: President, Como Community Child Care Board of Directors, 1998-1989 Secretary, Como Student Community Cooperative.

Professional Certification, Non-Profit Management

Professional certificate program designed for leaders and consultants in the nonprofit sector. The curriculum consists of competency areas.

Ba, European History, 3.635

Activities and Societies: Alpha Sigma Nu National Jesuit Honor and Service Society Phi Alpha Theta history honor society ASMU senator.