Richard Anderson Email & Phone Number

Post Falls, Idaho, United States

Empowering Business Owners, Entrepreneurs, and Remote Workers to get out of the office and onto their cruising boat or yacht without losing control of their business!As the owner of Sea-Tech Systems since 2018, I have been responsible for managing all aspects of the business, including accounting, sales, customer service, technical support, and solutions design. I have extensive knowledge of various technologies web, card payment processing, accounting, inventory management, automated billing, and other relevant systems in the business. In just the first 2 years of ownership I successfully grew the business from $50K pre-acquisition annual revenue to over $550K annual revenue. My customer focus, ability to talk to others at any technical level, and deep technical expertise in technology generally and private leisure yacht communications more specifically has earned me a reputation as a highly knowledgeable professional in the field.

Post Falls, Idaho, United States

Post Falls, Idaho, United States

IT/Business ConsultingXero Certified Partner (bookkeeping)Web Design and HostingCloud ServicesMobile Small Business Administration

Greater Seattle Area

Senior Pre-Sales Specialist SE for Software Defined Storage solutions including web-scale object and software defined block storage.Lead online and in-person technical presentations, technical engineering, deep dive whiteboard discussions, demos, and proofs of concept for EMC software and hardware solutions including Software Server SAN (ScaleIO), Object Storage (Elastic Cloud Storage) as well as associated products and solutions.Experienced with customers across verticals including Government, Education, Aerospace, Travel, Retail, Software, Healthcare, and Utilities. Primarily focused on Global accounts and web-scale customers.Expert level technical knowledge in a variety of areas including Object and Cloud Storage, Geo-Distributed active/active applications, Software SAN, Automation, Server and Storage Virtualization, Networking fundamentals, and Disaster Recovery.Daily activities included customer facing meetings, local and regional travel, SalesForce activity tracking, regular internal and 3rd party education, peer mentoring and training, solution engineering, coordinating and leading WebEx/Lync conferences, as well as contributing to internal and external online communities.

Greater Seattle Area

Pre-Sales Specialist SE for Software Defined Storage solutions including web-scale object and software defined block storage.Lead online and in-person technical presentations, technical engineering, deep dive whiteboard discussions, demos, and proofs of concept for EMC software and hardware solutions including Software Server SAN (ScaleIO), Object Storage (Elastic Cloud Storage) as well as associated products and solutions.Experienced with customers across verticals including Government, Education, Aerospace, Travel, Retail, Software, Healthcare, and Utilities. Primarily focused on Global accounts and web-scale customers.Expert level technical knowledge in a variety of areas including Object and Cloud Storage, Geo-Distributed active/active applications, Software SAN, Automation, Server and Storage Virtualization, Networking fundamentals, and Disaster Recovery.Daily activities included customer facing meetings, local and regional travel, SalesForce activity tracking, regular internal and 3rd party education, peer mentoring and training, solution engineering, coordinating and leading WebEx/Lync conferences, as well as contributing to internal and external online communities.

Greater Seattle Area

Pre-Sales Specialist SE for EMC Automation, Reporting, Object Storage, and Software Defined Storage solutions.Lead online and in-person technical presentations, technical engineering, deep dive whiteboard discussions, demos, and proofs of concept for EMC software and hardware solutions including Software Server SAN (ScaleIO), Object Storage (Atmos and ECS), Infrastructure Automation (ViPR), Resource Management (SRM), and Operational Monitoring (SAS) products. These solutions are generally combined with other EMC and non-EMC hardware and software solutions including SAN fabrics, storage arrays, storage and server virtualization, IP networks, ITSM, CMDB, databases, web-scale applications, and Agile DevOps processes.Experienced with customers across verticals including Government, Education, Aerospace, Travel, Retail, Software, Healthcare, and Utilities.Expert level technical knowledge in a variety of areas including Data Storage, Software SAN, Automation, Reporting, Server and Storage Virtualization, Networking fundamentals, and Disaster Recovery.Daily activities included customer facing meetings, local and regional travel, SalesForce activity tracking, regular internal and 3rd party education, peer mentoring and training, solution engineering, coordinating and leading WebEx/Lync conferences, as well as contributing to internal and external online communities.

Greater Seattle Area

Pre-Sales Specialist SE for EMC's Service Assurance Suite, ViPR Software Defined Storage, Storage Resource Management Suite, and other EMC Advanced Software products primarily focused on Infrastructure Automation, Monitoring, and Reporting.

Greater Seattle Area

Worked with Enterprise customers in the Seattle area to solve problems related to information management, including storage, backup, disaster recovery, and related technologies.

Redmond, Washington

-Significant Contributions:• Designed and built EMC and NetApp SAN infrastructure including mission-critical customer facing systems with storage replication for Business Continuity• Designed and implemented Netbackup, PureDisk, and DataDomain backup infrastructure• Implemented EMC Documentum for Digital Asset Management • Deployed BlueCoat web proxy systems in multiple locations and migrated all policy and users from Novell BorderManager to provide faster and more secure Internet access for the company.• Implemented highly available storage for 24x7 global consumer facing CRM systems-Overall Responsibilities:• Provided overall support for server based applications and network servers for Nintendo of America including Netware, Windows, Linux, MacOS X, VMWare ESX, proxy, dns/dhcp, Active Directory, Novell eDirectory, LDAP, Identity Manager, Documentum, etc• Built, tested, deployed, and maintained open systems servers and applications for Nintendo of America.• Built and maintained all SAN (storage area network) infrastructure in multiple locations with replication of email, databases, and files for Business Continuity/Disaster Recovery.

Redmond, Washington

-Significant Contributions:• Managed the testing, implementation, and maintenance of Microsoft Operations Manager 2005 in the datacenter environments to facilitate proactive monitoring of customer facing Xbox Live systems• Managed Xbox Live TV systems implementation-Overall Responsibilities:• Managed Active Directory, DNS, DHCP, network infrastructure, Internet connectivity, internal and customer facing VPN, server imaging, and all other lab processes• Facilitated projects for customers including creating custom network environments, building large groups of servers on short timelines, and leading the infrastructure team in the completion of large multi-faceted projects

Redmond, Washington

-Overall Responsibilities:• Monitored and responded to problems with Microsoft’s global backup servers. Installed and configured Windows 2003 Server and Veritas Backup Exec on servers• Troubleshot and resolved performance issues with Windows servers pertaining to backup jobs. Identified and resolved problems caused by network configuration, software bugs, and hardware failures pertaining to network backups

Bothell, Washington

-Significant Contributions:• Subject matter expert on Nortel Passport ATM switches and BlackBerry Enterprise Server and provided technical training to my team members on those systems.-Overall Responsibilities• Monitored and maintained AT&T Wireless’ national local and wide area network equipment• Troubleshot and configured corporate network equipment including routers, switches, ATM switches, CSU/DSUs, firewalls, and VPN concentrators for more than 1200 retail stores, call centers, business offices, and datacenters• Coordinated the repair of DS1, DS3, OC3, ATM, Frame-Relay and ISDN lines with Telecom providers and field technicians across more than 1200 locations in the U.S.

Bellevue, Washington

-Significant Contributions:• Managed the conversion from Novell to NT network including a GroupWise to Exchange e-mail migration as part of the acquisition of QualMed by Molina. Consolidated servers and network equipment, removing excess equipment and improving reliability• Replaced the old copper phone lines and dedicated fax/modem lines with T1/PRI digital lines to improve phone line utilization and reduce costs.-Overall Responsibilities:• Managed QualMed’s multi-state Pacific Northwest networks -- consisting of several servers and multiple operating systems -- providing file, print, groupware and Internet services to all users