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Storm Coleman is listed as Customer Success Manager at Sea to Sky Network Solutions, a with 21 employees, based in Abbotsford, British Columbia, Canada. AeroLeads shows a work email signal at seatosky.com and a matched LinkedIn profile for Storm Coleman.
Storm Coleman previously worked as V.P of Ops/ GM at Elevate Vacations and Strata Manager at Baywest Management Corp. Storm Coleman holds Strata Management Licensing, Strata Management from The University Of British Columbia / Ubc.
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Experienced Operations Manager/GM with 16 years management experience and 14 years experience in the tourism and property management industry. Core assets include strong communication skills, positive leadership, hiring/training/coaching staff, morale booster, highly organized, budgeting, protocol development, identifying areas where improvement is needed and instituting effective change for a higher functioning organization. Skilled in Leadership, Operations, Coaching Team Members, Negotiation, Sales, Management, Marketing, Rentals Inventory, Systems Management, Inventory Management, Strategic Planning, and Business Development. Strong operations professional with Strata Management Licensing focused in Strata Management from The University of British Columbia / UBC.
Listed skills include Management, Customer Service, Residential Homes, Sales, and 11 others.
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Vancouver, British Columbia, Canada
Work as a client advocate to bridge the gap between client expectations & company deliverables. Responsible for client satisfaction/retention, contract renewals, QBR's, strategic growth, and excellent customer service. Sit on the Leadership Team and provide input relating to business growth as well as client focus.
Started as admin and worked through various roles including Front Desk Manager, Operations Manager, GM, COO & VP of Ops. Responsible for day to day operations of multiple resorts, management of Nightly Rentals/ OTA's, management all departments ( Reservations/ Member Services, Front Desk, Housekeeping & Maintenance staff), budgeting, legal/compliance, and assisting the Board of Directors with guidance. Most importantly, ensuring high customer service standards are met. Communicate daily with Members and Owners of all Clubs regarding their reservations, account status, sales & transfer, legal questions/updates and everyday operational items.Various activities completed including excellent customer service (increased Booking.com reviews from 8 to 8.7 in 6 months, TripAdvisor ratings from Average/Good to Good/Excellent, increased RCI status from Silver to Gold crown in 1 year), knowledge of Sales & Transfer (legal ins/outs of the timeshare/strata industry), maintenance fee collections (reduced AR from 11% to 4.4% in 1 year), creating document templates for Operational Systems within the office, implementing communication protocol, creating Agenda/Minutes template, managing contractors, completing Directives, website review, maintained preferred vendor program and various other items.
Responsible for managing a variety of Strata Corporations including Residential, Commercial, Mixed Use, Section and Type. Portfolio was predominately luxury new build homes. Excellent communication with developer, new purchasers, and contractors was essential. Responsibilities included management of finances, employment and termination of contractors, following Baywest policies, and legal advisement for each Corporation to ensure strict adherence to the Strata Property Act.
Other employees you can reach at seatosky.com. View company contacts for 21 employees →
Josiah Hoyes
Colleague at Sea To Sky Network SolutionsMaple Ridge, British Columbia, Canada
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Jenna Duey
Colleague at Sea To Sky Network SolutionsVancouver, British Columbia, Canada
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Daniela Marroquín
Colleague at Sea To Sky Network SolutionsSan Salvador, El Salvador
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Christopher Jantzen
Colleague at Sea To Sky Network SolutionsVancouver, British Columbia, Canada
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Peter Maria
Colleague at Sea To Sky Network SolutionsCanada
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Robert Watson
Colleague at Sea To Sky Network SolutionsKelowna, British Columbia, Canada
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Abdulla Khan
Colleague at Sea To Sky Network SolutionsGreater Vancouver Metropolitan Area, Canada
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Harry Baladad
Colleague at Sea To Sky Network SolutionsSan Jose Del Monte, Central Luzon, Philippines
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MG
Mike Gustavson
Colleague at Sea To Sky Network SolutionsVancouver, British Columbia, Canada
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Raece Catanghal
Colleague at Sea To Sky Network SolutionsVancouver, British Columbia, Canada
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Quick answers generated from the profile data available on this page.
Storm Coleman works for Sea to Sky Network Solutions.
Storm Coleman is listed as Customer Success Manager at Sea to Sky Network Solutions.
AeroLeads has found 1 work email signal at @seatosky.com for Storm Coleman at Sea to Sky Network Solutions.
Storm Coleman is based in Abbotsford, British Columbia, Canada while working with Sea to Sky Network Solutions.
Storm Coleman has worked for Sea To Sky Network Solutions, Elevate Vacations, and Baywest Management Corp.
Storm Coleman's colleagues at Sea to Sky Network Solutions include Josiah Hoyes, Jenna Duey, Daniela Marroquín, Christopher Jantzen, and Peter Maria.
You can use AeroLeads to view verified contact signals for Storm Coleman at Sea to Sky Network Solutions, including work email, phone, and LinkedIn data when available.
Storm Coleman holds Strata Management Licensing, Strata Management from The University Of British Columbia / Ubc.
Storm Coleman is listed with skills including Management, Customer Service, Residential Homes, Sales, Contract Negotiation, Property Management, Negotiation, and Budgets.
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