Role: QA LeadIndustry: Retail TechnologyDuration: 16th October 2024 – PresentAs a QA Lead, I manage the end-to-end quality assurance strategy for a retail application used across stores to support in-store operations. My responsibilities encompass both manual and automated testing, ensuring robust test coverage, seamless user experiences, and smooth integration of the application. A key focus of my role is to introduce and integrate test automation into the development cycle, while also ensuring that manual testing remains thorough and effective across different phases of the project. I work closely with developers, product owners, and stakeholders to maintain high-quality standards throughout the software development lifecycle.Key Responsibilities & Achievements:• Developing test strategies that balance manual and automated testing for optimal coverage and efficiency.• Leading the design, execution, and documentation of manual test cases to validate functionality, usability, and edge cases.• Implementing test automation frameworks to complement manual testing, reducing effort in repetitive and regression testing cycles.• Conducting exploratory testing to uncover potential issues not covered by predefined test cases.• Managing test planning, test case creation, and execution for functional, regression, and performance testing phases.• Coordinating UAT (User Acceptance Testing) with stakeholders to ensure the application meets business needs.• Tracking, triaging, and managing defects, ensuring quick resolution and minimizing impact on project timelines.• Collaborating with cross-functional teams to align QA efforts with development sprints and release cycles in an Agile environment.• Mentoring and guiding the QA team in best practices for both manual and automated testing.• Continuously reviewing and refining testing processes to improve quality and efficiency across the project.